Experienced operations manager with a strong record in team leadership, problem-solving, and customer service. Skilled at coordinating daily workflows, maintaining service standards, and keeping operations running smoothly.
Work History
Operations Manager
17 Years 9 Months
Donnas Cleaning Service | 06.2000 - 03.2018
Coordinated workforce coverage, resolving callouts and last-minute changes to maintain service continuity.
Scheduled crews, optimizing route efficiency and reducing travel delays between job sites.
Monitored quality inspections, correcting deficiencies and reinforcing consistent cleaning procedures.
Directed daily cleaning operations, aligning staff assignments with client schedules and service standards.
Armed Guard Technician
10 Years 3 Months
Loomis Armored US | 01.2003 - 04.2013
Coordinated armored transport routes while maintaining strict chain-of-custody procedures.
Secured valuables during loading, unloading, and transfer operations.
Inspected vehicle readiness, firearms, and security equipment before departure.
Monitored surroundings for threats and responded to incidents using established protocols.
Stock Room Associate
6 Years 6 Months
Anheuser-Busch | 01.1994 - 07.2000
Coordinated stockroom inventory flow, ensuring accurate receiving, labeling, and storage of production materials.
Maintained inventory records using warehouse systems, supporting accurate material availability for daily operations.
Monitored stock levels and replenished supplies to prevent production delays and line interruptions.
Implemented FIFO rotation practices to preserve product integrity and reduce spoilage risk.
Supervisor Public Relations Asst.
16 Years 4 Months
MILLER BREWING COMPANY | 09.1976 - 01.1993
Supervised production teams to maintain safety, quality, and consistent brewery operations.
Coordinated packaging and bottling workflows to support efficient line performance.
Enforced SOPs, GMPs, and sanitation standards across shift activities.
Monitored equipment readiness and partnered with maintenance to reduce downtime.
Manager
4 Years 8 Months
Fireside Inn Restaurant | 01.1972 - 09.1976
Supervised daily restaurant operations, ensuring smooth service and consistent guest experience.
Scheduled staff shifts and balanced coverage to maintain efficient front-of-house workflow.
Trained new hires on service standards, POS procedures, and dining room expectations.
Monitored inventory levels and placed supply orders to support uninterrupted kitchen and bar service.