Timothy Fentross
Tewksbury,MA
Summary
Adept at internet line construction and excelling in customer service, I significantly enhanced operational efficiency and client satisfaction at Phoenix Communications. My expertise in cable management and proactive problem-solving led to the successful training of apprentices and the timely completion of complex projects, contributing to the company's reputation for high-quality work and dedication to safety.
Overview
10
10
years of professional experience
Work History
Journeyman Lineman
Phoenix Communications
07.2020 - Current
- Collaborated with other linemen to complete complex projects efficiently and within specified timeframes.
- Assisted in the training of apprentice linemen, sharing knowledge and expertise to develop future industry professionals.
- Removed old poles and hardware and replaced with new equipment.
- Performed maintenance and reconducting work in varied weather conditions.
- Set ground anchors and guying systems for utility poles.
- Managed multiple tasks simultaneously under challenging conditions while maintaining accuracy and attention to detail in all work performed.
- Prioritized safety by participating in regular team meetings, addressing potential hazards, and adhering to established procedures.
- Ensured timely completion of assigned tasks through effective time management skills.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
Remediation Specialist
Aspen Environmental
01.2017 - 07.2020
- Contributed towards improving overall company reputation through consistent high-quality work and dedication to client satisfaction.
- Reduced environmental hazards through careful identification and removal of contaminants.
- Increased client satisfaction with timely and comprehensive progress updates on remediation projects.
- Delivered technical presentations to clients and stakeholders on key findings and recommendations for future actions related to contamination issues.
Siding Installer
Fentross Siding
07.2014 - 01.2017
- Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
- Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
- Achieved seamless transitions between various siding materials for aesthetically pleasing results.
- Increased customer satisfaction with precise installations that met or exceeded industry standards.
- Utilized advanced tools and equipment to ensure precision cuts and alignments during installation projects.
- Reduced project completion time by efficiently managing work tasks and maintaining organized job sites.
- Contributed to business growth by consistently delivering high-quality siding installations that generated positive referrals.
- Enhanced team productivity by effectively communicating and collaborating on complex siding projects.
Education
High School Diploma -
Tewksbury Memorial High School
Tewksbury, MA06-2013
Skills
- Overhead Line Construction
- Bucket truck operation
- Pole setting
- Written and verbal communication
- Cable Management
- Deadline Management
- Cable installation
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Journeyman Lineman
Phoenix Communications
07.2020 - Current
Remediation Specialist
Aspen Environmental
01.2017 - 07.2020
Siding Installer
Fentross Siding
07.2014 - 01.2017
High School Diploma -
Tewksbury Memorial High School
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