Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Finley

San Antonio

Summary

Dynamic and results-oriented sales and operations professional with over 8 years of experience leading high-performing teams, driving sales, and optimizing operational performance. Proven success in exceeding sales targets, improving customer satisfaction, and implementing strategic initiatives. Adept at building relationships, managing diverse teams, and delivering impactful results in fast-paced environments. Seeking to leverage leadership and sales expertise in a new and challenging role.

Overview

11
11
years of professional experience

Work History

Director of Operations

Shaq Fantasy Lab
06.2023 - 07.2024
  • Led daily operations, streamlining processes and enhancing overall operational efficiency, which contributed to improved customer satisfaction and business growth
  • Managed and coached a team of employees, enhancing team productivity through tailored training programs, leading to improved performance across all departments
  • Developed and executed strategic plans aimed at improving business performance, contributing to significant growth in key performance metrics
  • Spearheaded event coordination and promotional campaigns, boosting brand visibility and engagement, resulting in higher event attendance and customer interactions
  • Reference: Justin Renken, Area Director,734-637-6393

Acquisitions Manager

Reliant Home Buyers
01.2021 - 01.2023
  • Led a team of12 acquisition agents in a wholesale real estate investment company, driving efforts to acquire properties from motivated sellers
  • Managed inbound hot leads, where homeowners had previously expressed an interest in selling their properties, ensuring timely follow-up and maximizing conversion rates
  • Trained and mentored team members on best practices for lead engagement and deal-closing, enhancing team effectiveness and increasing property acquisition success
  • Worked closely with virtual assistants (VAs) to coordinate and refine the lead qualification process, ensuring seamless transitions from lead generation to contract negotiation

Sales Representative

Universal Toyota
03.2018 - 08.2020
  • Consistently exceeded monthly and quarterly sales targets, ranking in the top tier of sales representatives for consecutive periods
  • Delivered exceptional customer service, building long-term relationships that contributed to a steady stream of repeat business and referrals
  • Assisted customers in selecting vehicles based on individual needs, maintaining a high customer satisfaction rate and achieving strong closing results
  • Stayed current on automotive trends and competitor offerings, positioning the dealership as a competitive force in the local market
  • Reference: Charlie Salinas, Sales Manager,210-787-9056

Sales Representative & Sales Manager

Fast Wax (Partner of Smart Circle)
01.2014 - 01.2016
  • Promoted from Sales Representative to Sales Manager due to exceptional performance, overseeing a sales team that consistently exceeded goals
  • Led a team of sales representatives, providing mentorship, training, and strategic guidance that drove improved team sales results
  • Developed and implemented sales strategies and promotional campaigns that significantly boosted product sales within a competitive market
  • Cultivated and maintained strong customer relationships, resulting in increased repeat business and long-term partnerships
  • Reference: Chris Williams, Office Owner,210-725-4765

Education

High School Diploma -

Earl Warren
05-2013

Skills

  • Operational efficiency
  • Operations oversight
  • Customer engagement
  • Negotiation expertise
  • Time management
  • Relationship building
  • Adaptability in stressful situations
  • Uncompromising work ethic
  • Teamwork and collaboration

Timeline

Director of Operations

Shaq Fantasy Lab
06.2023 - 07.2024

Acquisitions Manager

Reliant Home Buyers
01.2021 - 01.2023

Sales Representative

Universal Toyota
03.2018 - 08.2020

Sales Representative & Sales Manager

Fast Wax (Partner of Smart Circle)
01.2014 - 01.2016

High School Diploma -

Earl Warren

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Timothy Finley