Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Fisher

Cherry Hill,NJ

Summary

Dedicated, professional arborist with a very diverse background looking for a great company to call home. Very experienced Sales/operations with a very strong background in customer happiness. ISA certified arborist and holder of ISA TRAQ qualification, New Jersey Board Of Tree Experts LTCO. Extensive background bidding on and being awarded municipal/Government/. Extensive hands-on experience directly managing multiple tree crews and all associated machinery to minutia. Correct documentation/billing of all insurance related claims and adjustment issues. In-depth knowledge of local and state laws and ordinances pertaining to trees. Aftermarket manager for John Deere dealership, responsible for the training and management of parts and service professionals, all metrics related to both parts and service. Responsible for driving metrics, conducting P&L review and collaborating with peers over creation of annual budget. Multi branch customer service trainer. Most thankful to the United States Air Force for instilling in me the traditions and values that are now and will forever be part of who I am.

Overview

13
13
years of professional experience

Work History

Certified Sales Arborist

Captains Tree Service
Cherry Hill, United States
05.2018 - Current
  • Increased overall sales metrics by over 10% by successfully marketing services to customers with larger, more complex properties and tree inventories.
  • Increased overall quality and sales by implementation of ISA standards.
  • Increased overall reliability by training and implementation of company wide PM program.
  • Increased sales and visibility by attending local events and gatherings.
  • Personally trained key individuals in perfect pruning.
  • Increased sales and product line by achieving ISA TRAQ Qualification and promoting inspections.

Owner/Operator

Atlantic Chainsaw
Cherry Hill, NJ
02.2015 - 03.2018
  • Founded and operated repair business specializing in repairing and overhaul of commercial chainsaws.
  • Procured and maintained extensive inventory of both new and used parts, to include all OEM model-specific tools and data.
  • Established strong on-line following by marketing vintage saw parts.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Created and implemented PM programs on request.
  • Sourced and stocked uncommon reproduction parts, thus passing on savings to customers both new and established.
  • Recovered 100% of startup expenses within 3 months of opening.

Aftermarket Sales Manager

John Deere
Newark, DE
10.2010 - 10.2015
  • Managed all phases of parts and service department for a high volume OEM Dealership.
  • Increased gross service sales by implementing realistic goals.
  • Increased sales during off peak season 12% by means of pre-selling strategy.
  • Was tasked by corporate to create and narrate a series of unique customer service videos.
  • Created and implemented safety and situational awareness training for all dealer employees.
  • Assisted OEM corporate management in field testing and evaluation of new equipment and products.
  • Stocked parts and promoted service based on local service trends.

Education

Licensed A&P Mechanic - Aviation Engineering

Embry-Riddle Aeronautical University - Daytona Beach
04.1992

Graduated - Horticulture

Putnam Northern Westchester Westchester BOCES
Yorktown Heights, NY
05.1984

Skills

  • ISA Certified Arborist
  • ISA TRAQ Qualification
  • NJ Licensed Tree Care Operator
  • Well versed in local and state tree ordinances
  • Evaluation/pricing of everything from smaller homes to major shopping centers and apartment complexes
  • Expert with regard to conflict resolution
  • Experienced in consulting and education of customers
  • Committed to superior customer service
  • Crew/Employee guidance
  • Sales forecasting
  • Business networking
  • Willingness and desire to learn and share knowledge and experience

Timeline

Certified Sales Arborist

Captains Tree Service
05.2018 - Current

Owner/Operator

Atlantic Chainsaw
02.2015 - 03.2018

Aftermarket Sales Manager

John Deere
10.2010 - 10.2015

Licensed A&P Mechanic - Aviation Engineering

Embry-Riddle Aeronautical University - Daytona Beach

Graduated - Horticulture

Putnam Northern Westchester Westchester BOCES
Timothy Fisher