TIMOTHY GARCIA
Sugar Land,USA
Summary
A District Manager with experience with full P&L responsibility for eight high volume locations. Managed 52 employees with 8 managers. Six years of experience as a Veteran Police Officer. A United States Army Veteran who specializes in investigations, camera systems, report writing, firearms, tactics, security assessments, leadership, and Interview people to gather information about criminal activities, and Prepare investigation or incident reports. Able to work in high-stress situations, with public relations and courtroom testimony skills. Bilingual in English and Spanish and skilled in Microsoft Office Excel, word, and Adobe.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Janissary Security and Investigations
Houston, TX
01.2022 - Current
- Strategic Planning: Spearheaded the development and implementation of strategic initiatives to optimize operational efficiency and align operational objectives with company goals.
- Team Leadership: Directed and mentored a team of security personnel, investigators, and support staff, fostering a culture of accountability and excellence.
- Client Relationship Management: Served as the primary point of contact for key clients, building strong relationships and proactively addressing inquiries and concerns.
- Resource Allocation: Efficiently allocated resources, including personnel, equipment, and budgetary funds, to optimize operational effectiveness and meet project deadlines.
- Risk Assessment and Mitigation: Conducted comprehensive risk assessments to identify potential threats and implemented proactive measures to ensure safety and security.
Realtor
Weichert The Murray Group
Sugar Land, TX
06.2019 - Current
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Maintained accurate records of client interactions and transactions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
District Manager
Cash America International
Houston, TX
07.2016 - 06.2019
- Full P&L responsibility for a high-volume district consisting of 8 stores
- Managed staff selection, succession planning, customer service, asset protection and merchandising standards
- Ensured first-rate customer service within an assigned area
- Participated in recruitment, orientation, and training
- Developed strategy and administered local and general policies, as well as coordinated promotion, pricing, and placement throughout the region
- Self-starter district manager with well-rounded experience in managing multi-unit merchandising environments, supervising entire operations of retail chain stores.
Corporate Investigator
Cash America International
Houston, TX
06.2011 - 07.2016
- Responsible for identifying and resolving loss prevention issues within the company
- Conducted investigations and determined if result of investigation is criminal or a violation of company policy
- Interviewed employees during course of investigations
- Liaised with law enforcement when issue requires prosecution
- Assigned to team designated to train and implement an investigation department for company's international startup in Mexico
- Area of assignment includes 132 locations across a two states region
- Certified in Basic and Advanced Reid Technique of Interviewing and Interrogation
- Prepared and conducted Loss Prevention Training classes for the assigned market.
Police Officer
Houston ISD Police
Houston, TX
06.2009 - 06.2011
- Conducted investigations and generated reports
- Attended SWAT certification course and assigned to Department SWAT team
- Worked as a Field Training Officer, responsible for training new police officers
- Planned tactical operations as well as locating fugitives and serving warrants
- Certified as a Sexual and Abusive Crime investigator
- Assessed building security.
Police Officer
Stafford Police
Stafford, TX
06.2008 - 06.2009
- Enforced Texas Penal Code and Municipal Ordinances
- Conducted investigations and generated reports.
- Prepared detailed reports on incidents and arrests made.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Responded to emergency calls for service and provided assistance as needed.
Police Officer
Houston ISD Police
Houston, TX
05.2006 - 06.2008
- Enforced Texas Penal Code and Municipal Ordinances
- Conducted investigations and generated reports.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Education
Criminal Justice / Texas Peace Officer Course -
Houston Community College
Houston, TX01.2006
High School Diploma -
St. Joseph High School
Victoria, TX01.1990
Skills
- Public Safety and Security
- Inductive Reasoning
- Problem Sensitivity
- Deductive Reasoning
- Attention to details
- Performance monitoring
- P&L Management
- Organizational Management
- Logistics Oversight
- New Employee Training
- Program Optimization
- Training Methods
- Leadership training
Affiliations
- Director of Community Engagement Team RWB (August 2019- present)
- Member, City of Houston ISD Police Association (2006 - 2011), Board Member 2011
- National Latino Peace Officer Association (2006-2011)
- The Mission Continues Member/ Squad leader 5th Platoon
- Member Lone Star Veterans Association
- Mentor Travis Manion Foundation
- Girl Scouts Troop Leader
- Member Veterans of Foreign War
Certification
- Level 3 Firearms Instructor
- Level 4 Instructor
- NRA Pistol Instructor
- License to Carry Instructor
- Active Shooter Instructor
- SWAT certified
- Civilian Response to Active Shooter Instructor
Timeline
Operations Manager
Janissary Security and Investigations
01.2022 - Current
Realtor
Weichert The Murray Group
06.2019 - Current
District Manager
Cash America International
07.2016 - 06.2019
Corporate Investigator
Cash America International
06.2011 - 07.2016
Police Officer
Houston ISD Police
06.2009 - 06.2011
Police Officer
Stafford Police
06.2008 - 06.2009
Police Officer
Houston ISD Police
05.2006 - 06.2008
Criminal Justice / Texas Peace Officer Course -
Houston Community College
High School Diploma -
St. Joseph High School
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