Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Gasho

Citrus Heights

Summary

Dynamic service leader with a proven track record at Chipotle, excelling in customer service excellence and team management. Enhanced guest satisfaction with excellent execution and communication by streamlining processes and mentoring staff. Leveraged financial acumen to optimize inventory, reducing waste by 15%. Adept at resolving escalated issues, fostering loyalty, and driving sales through strategic promotions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Leader

Chipotle
11.2022 - Current
  • Led team in delivering exceptional customer service experiences, enhancing guest satisfaction and loyalty.
  • Trained and mentored new employees on operational procedures and company standards.
  • Streamlined food preparation processes, improving efficiency during peak hours.
  • Monitored inventory levels, ensuring adequate stock for daily operations and minimizing waste.
  • Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
  • Collaborated with management to develop promotional strategies, driving increased sales during events.

Team Member

Taco Bell
12.2023 - 11.2024
  • Assisted in daily operations to ensure efficient workflow and customer satisfaction.
  • Collaborated with team members to streamline processes and enhance service delivery.
  • Maintained inventory levels through regular stock checks and effective organization.
  • Trained new employees on operational procedures and safety protocols.

Education

Bella Vista High School
Fair Oaks, CA
06-2023

Skills

  • Team management
  • Call center experience
  • Exceptional communication
  • Coaching and mentoring
  • Financial acumen
  • Customer service excellence
  • Work endurance

Certification

Food Handlers certificate

Timeline

Team Member

Taco Bell
12.2023 - 11.2024

Service Leader

Chipotle
11.2022 - Current

Bella Vista High School

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