Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Gramann

Wales,WI

Summary

I have been a business owner with a proven track record at Wales Lawn and Garden, excelling in customer relations and service. Leveraged attention to detail to enhance customer satisfaction and implemented process improvements as a pattern maker at Badger Pattern, driving efficiency and mentoring team members. Skilled in operating lawn equipment, forklift, skidsteer, and box trucks.

Overview

40
40
years of professional experience

Work History

Business Owner

Wales Lawn and Garden
09.2004 - 05.2025
  • Managed customer inquiries, providing exceptional service to build loyalty and retention.
  • Established relationships with vendors to ensure reliable supply chain management.
  • Maintained financial records to monitor budget adherence and cash flow management.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.

Pattern Maker

Badger Pattern
01.1985 - 08.2004
  • Designed and constructed complex patterns for various manufacturing processes.
  • Collaborated with engineering teams to ensure precise specifications and quality standards.
  • Mentored junior patternmakers, enhancing skill development and productivity within the team.
  • Implemented process improvements that reduced lead times and increased production efficiency.

Education

High School Diploma -

Waukesha North High School
Waukesha, WI
06.1979

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Can operate Skidsteer/dump truck
  • Can operate mowing equipment
  • Can operate box truck

Timeline

Business Owner

Wales Lawn and Garden
09.2004 - 05.2025

Pattern Maker

Badger Pattern
01.1985 - 08.2004

High School Diploma -

Waukesha North High School

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