Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Gray

Chicago Heights,IL

Summary

Focused Supervisor of Operations with 6 years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

Overview

9
9
years of professional experience

Work History

Supervisor of Operations

JMB Automotive
South Chicago Heights, Illinois
03.2018 - Current
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.

Construction Laborer

Steve Simpson Construction & Rehab
Ford Heights, Illinois
04.2015 - 11.2018
  • Loaded and unloaded building materials, tools, and machinery.
  • Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
  • Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
  • Performed general clean-up activities onsite including sweeping and disposing of debris.
  • Maintained a safe work environment by adhering to safety regulations and guidelines.

Education

High School Diploma -

Bloom Trail High School
Steger, IL
06-2006

Skills

  • Regulatory Compliance
  • Office Management
  • Employee Supervision
  • Facilities Maintenance
  • Customer Service

Timeline

Supervisor of Operations

JMB Automotive
03.2018 - Current

Construction Laborer

Steve Simpson Construction & Rehab
04.2015 - 11.2018

High School Diploma -

Bloom Trail High School

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Timothy Gray