Timothy Green
Charleston,WV
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
13
13
years of professional experience
Work History
General Manager
Todd Judy Ford
Charleston, Wv
10.2018 - 10.2024
- Managed sales team performance at Ford dealership showroom and lot.
- Coached sales consultants on vehicle presentation and customer engagement.
- Monitored CRM follow-up for inbound leads and showroom traffic.
- Scheduled team coverage for showroom shifts and weekend traffic.
- Trained staff on Ford product knowledge and sales process.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Achieved company growth and brand development through market expansion and sales.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Collaborated with marketing team to create promotional materials for target customers.
- Implemented process changes to streamline sales department workflow.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Gained market share in new sales performance through aggressive team training.
Sales Manager
Turnpike Ford Of Charleston/marmet
Charleston, West Virginia
07.2011 - 10.2018
- Managed sales team performance at Ford dealership showroom and lot.
- Coached sales consultants on vehicle presentation and customer engagement.
- Monitored CRM follow-up for inbound leads and showroom traffic.
- Coordinated inventory selection with sales desk and dealership management.
- Reviewed deal paperwork for finance and sales compliance.
Skills
- CRM management
- Automotive sales
- Sales forecasting
- Sales analytics
- Pricing strategy
- Customer retention
- Dealership operations
- Inventory planning
- Inventory control
- Project planning
- Contract negotiations
- Negotiation skills
- Financial document control
- Expense control
- Advertising and marketing
- Training and development
- Staff management
- Staff motivation
- Recruitment
- Leadership
- Relationship building
- Goal setting
- Problem solving
- Facilities management
- Expense control
Timeline
General Manager
Todd Judy Ford
10.2018 - 10.2024
Sales Manager
Turnpike Ford Of Charleston/marmet
07.2011 - 10.2018