Timothy Heus
Kiel,WI
Overview
36
36
years of professional experience
Work History
Inside Sales Manager
MB Company Inc.
08.2025 - Current
- Responsible for leading, coaching and overseeing a team of sales representatives in the snow removal equipment manufacturing industry. Responsible for driving revenue growth by managing full sales cycle, optimizing team performance and tracking metrics. Developing and implementing sales strategies, building data driven performance dashboards, and forecasting revenue. Working directly with a cross functional team partnering with marketing, product, customer success, and operations to align lead generation with business goals. Handle Complex customer inquiries, high-stakes negotiations and escalated support issues. Responsible for departmental order entry and attachment sales of a $12+millions monthly budget.
Upgrades and Modifications Sales Engineer
HG Weber Company
Kiel, WI
01.2025 - 08.2025
- Responsible for presenting potential upgrades and modifications to existing machine lines to customers. Responsible for resolving service, warranty, and technical issues with customers. Specific responsibilities include: build business cases to determine ROI for customers, prepare and present technical presentations, travel to customers facilities to perform machine evaluations and offer advice on the needs to update the machine to OEM specifications. Preparing pricing for upgrades, quoting, processing orders and managing the project until items are installed are additional requirements in this position.
Customer Service Representative – Inside Sales
HG Weber Company
Kiel, WI
01.2022 - 01.2025
- Responsible for ensuring customers are offered competitive thorough estimates and machine part sales. Responsible for working with the customers to accurately research and determine the parts used to build machines dating back to the 1940’s, offer fair and competitive pricing for the parts / assemblies and processing of orders once it becomes a sale. Departmental average sales for the past two years reached $13 million from $10 million while individual sales averaged $6.5 million.
Project Manager – Inside Sales
HG Weber Company
Kiel, WI
01.2017 - 01.2022
- Responsible for ensuring the coordination of support and resources from receipt of sales order through the installation of the equipment in the most efficient method to maintain a proper schedule. Responsible for organizing company resources to ensure each custom machine project is managed to meet company performance standards and customer expectations in accordance with company policies and procedures. This requires leading the service team and coordinating the customers’ demands for new machine installations, service upgrades, machine evaluations and training.
Field Service Engineer
HG Weber Company
Kiel, WI
01.2012 - 01.2017
- Responsible for the testing, installation, training, preventative and corrective maintenance on bag making and related machines in industrial environments, and for contributing to the ongoing development of the products and support team.
Owner / Operator
Tim Allen’s Bar and Grill
Kiel, WI
12.2007 - 01.2017
- Responsible for the daily operations of a customer-focused establishment offering food, drinks, and hospitality.
Owner / Operator
Tim Allen’s Bar and Grill
Kiel, WI
12.2007 - 01.2017
- Responsible for the daily operations of a customer-focused establishment offering food, drinks, and hospitality.
Safety Officer
Kiel Fire Department and Ambulance Service
01.2001 - 01.2014
EMT-I
Kiel Fire Department and Ambulance Service
01.2007 - 01.2013
Quality Manager / QS-9000 Coordinator
Heus Manufacturing Company Inc.
New Holstein, WI
08.2001 - 02.2008
- Responsible for the application of accepted methods and procedures used in the machining of custom machine parts. Responsible for ensuring the products meet or exceed the customer standards throughout the machining process.
- Specific Responsibilities:
- -Directly supervise employees consisting of quality technicians, process engineers, internal auditors, and procurement personnel.
- -Prepare internal audit schedules, manage internal audits, schedule and lead certification audits, administer and evaluate customer satisfaction surveys, maintain supplier development and performance, schedule management review meetings and maintain the corrective action system.
- -Maintain the ISO and TS quality systems including revision maintenance to procedures, forms, and work instructions, document and data control and records control.
- -Maintain close liaison with customers regarding expectations and quality standards.
- -Responsible for the development of the APQP process, performing product FMEA’s, compiling and submitting PPAP’s, performing SPC studies, and maintaining process control.
- -Responsible for the development, implementation, and maintenance of the company Six Sigma program.
- -Responsible for implementing and maintaining the company’s QS-9000 and ISO 9000 certifications coupled with the successful transition to TS-16949 and ISO 9000.
- -Responsible for the training of employees in the quality system requirements and day-to-day expectations.
Supervisor
Kohler Company
Kohler, WI
10.1997 - 08.2001
- Responsible for the application of accepted methods and procedures used in the assembly, testing, painting, and packing of all generator sets. Responsible for maintaining and ensuring a finished product which meets quality standards.
- Specific Responsibilities:
- -Supervise incentive and hourly paid employees. Prepare departmental reports, plans and schedules. Maintain close liaison with the preceding and succeeding shift supervision to coordinate production. Monitor quality levels
- -Maintain close liaison with Generator inspection to assure maintenance of quality standards. Determine course of action for rejects and follow through to rectify those problems.
- -By using available production records, determine workload, establish manpower requirements, requisition and select qualified employees. Administer established employee relations and wage and salary guidelines and policies.
- -Prepare yearly budgets for departments under my responsibility. Monitor departmental expenses, maintain levels of expenditure with acceptable guidelines.
- -Recommend improvements and desirable modifications in organization, procedures, policies, standards, specifications methods, and equipment within my area of supervision.
- -Assist in the coordination, implementation, and maintenance of the company’s KOS, Kaisen, and Lean Manufacturing systems.
- -Conduct safety and STOP meetings, maintain and update ISO procedures, monitor employee safety, and maintain production procedures
- -Prepare, monitor, and review employees’ earnings on a daily basis.
Fabricator
Kees, Incorporated
Elkhart Lake, WI
07.1997 - 10.1997
- Responsible for utilizing the full capabilities of a paint assembly line and enamel baking oven. Responsible for preparing and packaging air duct vent products for shipment while maintaining and operating production functions on a punch press and sheet metal brake.
Front of House Manager
Schwarz’s Supper Club
St. Anna, WI
08.1995 - 07.1997
- Responsible for the applications of procedures used in operations of a Family-owned supper club. Responsible for maintaining employee schedules, training, and inventory. Strong customer relations, communication and organizational skills were utilized.
Front of House Manager
Schwarz’s Supper Club
St. Anna, WI
08.1995 - 07.1997
- Responsible for the applications of procedures used in operations of a Family-owned supper club. Responsible for maintaining employee schedules, training, and inventory. Strong customer relations, communication and organizational skills were utilized.
Vice President
University of Wisconsin Oshkosh Criminal Justice Association
02.1993 - 01.1997
- Vice President ‘95-’96
Maintenance / Repairman
University of Wisconsin
Oshkosh, WI
10.1994 - 06.1995
- Responsible for the installation and maintenance of cable television and telephone services in the residence halls.
Assembler
Kohler Company
Kohler, WI
05.1994 - 09.1994
- Responsibilities included final process, preparation, and packaging of generators for shipment. Operating hand tools, power tools, forklifts, interaction with other assemblers and print reading skills practiced.
Machinist
Manitowoc Engineering Company
Manitowoc, WI
06.1993 - 09.1993
Machinist
Manitowoc Engineering Company
Manitowoc, WI
06.1992 - 09.1992
Machinist
Manitowoc Engineering Company
03.1991 - 11.1991
- Responsibilities included the setup and operation of CNC machining centers in a JIT workshop. Responsible for machine programming, tooling setup and self-inspection of finished parts. Training included certification in geometric dimensioning and tolerancing.
- (Gaps in dates reflect a layoff, called back from layoff and rehired when returning from college for summer)
Education
TS16949 Lead Auditor Certification -
AIAG
Southfield, MI04.2006
Six Sigma– Yellow Belt Certification -
Caterpillar Training Facilities
Lisle, IL06.2005
Emergency Medical Technician - IV TECH.
Lakeshore Technical College
Cleveland, WI12.2004
Emergency Medical Technician - BASIC
Lakeshore Technical College
Cleveland, WI12.2003
ISO-9000 Certification Training -
Lakeshore Technical College
Cleveland, WI06.2003
Bachelor of Science -
University of Wisconsin
Oshkosh, WI01.1997
Skills
- Sales forecasting
- Cross functional coordination
- Customer relationship management
- Solution quoting
- Technical presentations
- Problem solving
- Effective communication
- Negotiation skills
- Attention to detail
- Technical consulting
- Program management expertise
Professional Memberships
- Kiel Fire Department and Ambulance Service, 01/01/01, 01/14/14, Safety Officer, Kiel, WI
- Kiel Fire Department and Ambulance Service, 01/07/07, 01/13/13, EMT-I, Kiel, WI
- University of Wisconsin Oshkosh Criminal Justice Association, 02/93/93, 01/97/97, Vice President ‘95-’96, Oshkosh, WI
Timeline
Inside Sales Manager
MB Company Inc.
08.2025 - Current
Upgrades and Modifications Sales Engineer
HG Weber Company
01.2025 - 08.2025
Customer Service Representative – Inside Sales
HG Weber Company
01.2022 - 01.2025
Project Manager – Inside Sales
HG Weber Company
01.2017 - 01.2022
Field Service Engineer
HG Weber Company
01.2012 - 01.2017
Owner / Operator
Tim Allen’s Bar and Grill
12.2007 - 01.2017
Owner / Operator
Tim Allen’s Bar and Grill
12.2007 - 01.2017
EMT-I
Kiel Fire Department and Ambulance Service
01.2007 - 01.2013
Quality Manager / QS-9000 Coordinator
Heus Manufacturing Company Inc.
08.2001 - 02.2008
Safety Officer
Kiel Fire Department and Ambulance Service
01.2001 - 01.2014
Supervisor
Kohler Company
10.1997 - 08.2001
Fabricator
Kees, Incorporated
07.1997 - 10.1997
Front of House Manager
Schwarz’s Supper Club
08.1995 - 07.1997
Front of House Manager
Schwarz’s Supper Club
08.1995 - 07.1997
Maintenance / Repairman
University of Wisconsin
10.1994 - 06.1995
Assembler
Kohler Company
05.1994 - 09.1994
Machinist
Manitowoc Engineering Company
06.1993 - 09.1993
Vice President
University of Wisconsin Oshkosh Criminal Justice Association
02.1993 - 01.1997
Machinist
Manitowoc Engineering Company
06.1992 - 09.1992
Machinist
Manitowoc Engineering Company
03.1991 - 11.1991
TS16949 Lead Auditor Certification -
AIAG
Six Sigma– Yellow Belt Certification -
Caterpillar Training Facilities
Emergency Medical Technician - IV TECH.
Lakeshore Technical College
Emergency Medical Technician - BASIC
Lakeshore Technical College
ISO-9000 Certification Training -
Lakeshore Technical College
Bachelor of Science -
University of Wisconsin