Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Cosmetologist/Business Owner
Hair Studio LTD
Albuquerque, NM
02.2004 - Current
Performed haircuts, coloring, highlighting and styling techniques.
Maintained cleanliness of salon equipment and tools.
Ensured proper sanitation practices were followed at all times.
Attended continuing education classes to stay up-to-date with trends in the industry.
Advised clients on how to maintain their new hairstyles at home.
Maintained accurate records of customer services provided.
Developed a loyal client base through excellent customer service.
Engaged with customers by providing friendly conversation during services.
Promoted additional services or products available in the salon.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Washed, colored, cut and styled hair for high volume of clients daily.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Kept notes listing preferences and services provided to clients for quick reference.
Evaluated client's hair and physical features to determine style and cut plans.
Met with customers to discuss style preferences and special requirements before treatment.
Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
Treated customers to shampooing and head massage to promote loyalty.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Responded to customer inquiries by phone, email, and in person.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Updated and maintained customer information records and beauty services provided.
Developed new styles and techniques.
Bleached, dyed or tinted hair using applicator or brush.
Used curlers, rollers and curling irons to press and curl hair.
Trimmed and shaped beards and mustaches.
Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Shampooed, conditioned and dried hair and scalp or hairpieces.