Accomplished operations leader with over 20 years of experience in the transportation industry,
recognized for building high-performing teams, optimizing operational processes, and upholding
stringent compliance and safety standards. Proven ability to drive efficiency, foster strong client
relationships, and implement continuous improvements across logistics and terminal operations.
Adept at data-driven decision-making to achieve key performance metrics and foster a culture of
accountability, safety, and excellence.
• Led a staff of 100 internal employees, contingent employees and managers with responsibilities to include but not limited
to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management,
discipline, addressing employee concerns and staff productivity.
• Worked with the Lead Team to plan, organize, staff, direct and control the day-to-day operations of the assigned sort.
• Ensured the sort operated in accordance with established safety, quality and service standards while meeting cost and
productivity goals.
• Conducted sort strategy sessions based on projected volume, linehaul timing, headcount, and other special circumstances
and factors.
• Monitored location and timing of line hauls, making critical decisions regarding timing of unloading, sorting and reloading.
• Coordinated with engineering teams to facilitate, plan, and execute enhancements to the building capabilities.
• Developed and delivered internal and external strategies to provide superior service to customers.
• Overseen profit and cost controls, and ensure safety, service, and quality measures are implemented, audited and monitored
for corrections
• Maintained effective working relationship with other departments such as safety, sales, claims, loss prevention, customer
care, and fleet repair services
• Overseen all aspects of distribution and intermodal operations, managing a team of 12 drivers.
• Developed and implemented strategic initiatives to optimize logistics and operational efficiency.
• Ensure compliance with federal and state transportation safety regulations, including DOT and OSHA standards.
• Fostered a culture of safety and continuous improvement, resulting in zero injuries and accidents.Led distribution
operations, optimizing logistics efficiency and ensuring regulatory compliance, resulting in zero safety incidents and
improved customer service.
•Plans, organizes, staffs, directs and controls the day-to-day operations of the P&D department
•Manages the company’s contractual relationships with ICs and ISPs, including conducting and documenting business/ISP discussions, conducting forums and ensuring the company’s compliance with the applicable agreement. Advises senior management on decisions to initiate and/or terminate operating agreements
•Ensures compliance to Department of Transportation (DOT) requirements including but not limited to the accurate completion of unit history files, driver, non-driver, temporary and entity files
•Ensures compliance with Company policy and federal, state and local regulations
•Ensures thorough vehicle maintenance checks are conducted and audits vehicle maintenance records in accordance with contractually agreed upon standards and DOT requirements
•Communicates and discusses contractual changes and issues with Authorized Officers or Business Contacts of Independent Contractors/Independent Service Providers. Holds ICs/ISPs accountable to the terms and conditions of the applicable agreement
•Assists Customer Pickup Coordination and Customer Service in resolving P&D issues
•Accompanies sales professionals on local account visits; addresses any customer issues and assists in the sales process of on-boarding new accounts
•Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
•Conducts safety meetings with employees, leads safety committee for P&D, and ensures safety inspections are completed
•Promotes safety by conducting voluntary safety meetings for ICs, ISPs and temporary agencies and their employees.
•Ensures completion of BCSA tests, action planning and appropriate follow-up to ensure compliance
•May direct the station’s sort operations if dedicated management resources are not available
Safety Management, Regulatory Compliance, Team Leadership, Risk Management, Strategic Planning, Logistics Operations,
Performance Management, Cost Control, Quality Assurance, Employee Training, Process Improvement