Meter Reader
PG&E
San Jose, CA
1979 - 1987
- Used equipment, techniques and tools for task completion.
- Reported hazardous or unreadable meters to supervisor to resolve issues.
Timothy Iaconis
Bakersfield,CA
Summary
Meter Reader with 8-year career working outdoors in all types of weather while reading meters in city and rural areas.
Work History
Meter Reader
PG&E
Oakdale
1987 - 1990
- Examined meters for inaccuracies based past information and kept detailed track of information.
- Used equipment, techniques and tools for task completion.
Meter Reader
PG&E
Tracy
1990 - 1992
- Examined meters for inaccuracies based past information and kept detailed track of information.
- Used equipment, techniques and tools for task completion.
Service Representative
PG&E
Stockton
1992 - 2003
- Worked in the outbound calling unit to resolve past due balances on utility accounts.
- Work with non-energy billing (NECU) as a claims representative and small claims representative. Responsibilities entailed recovering costs for damages to PG&E property and collaborating with the company's attorneys to prepare claims for legal action.
- Representing PG&E in small claims court.
Operating Clerk
PG&E
Bakersfield, CA
2004 - 2017
- Worked at the Bakersfield Service Center as a customer connection clerk.
- Worked in Gas Construction and Gas T&R, doing payroll.
- Managed payroll, work ticket creation and closure, supply ordering, and stock movement at the Wasco Service Center.
- Worked in General Construction Electric, doing payroll, closing work tickets, and creating purchase orders.
- Worked in Gas TR Bakersfield Service Center, verifying large meter set folders for accuracy, maintaining vacation schedule, and doing payroll.
- Worked in Gas Service, doing payroll, ordering materials and supplies, and maintaining an Excel program for vacation and time off for GSRs. Working, ARCOS.
Senior Service Representative
PG&E
Bakersfield
2017 - 2021
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving complaints.
- Fielded complaints and queries, fast-tracking for problem resolution.
- Trained new employees on procedures and policies to maximize team performance.
- Worked in ARCOS for POT and EOT for construction crews.
- Created work folders for gas construction.
- Closed work tickets.
- Created and closed paving tags for gas construction.
Education
Associate of Arts -
West Valley College
Saratoga, CA06-1978
Skills
- Accurate record keeping
- Meeting attendance
- Proficient in [Technology]
- Customer Service
- Interpersonal Communication
- Teamwork and Collaboration
- Records Management
Timeline
Meter Reader
PG&E
1979 - 1987
Meter Reader
PG&E
1987 - 1990
Meter Reader
PG&E
1990 - 1992
Service Representative
PG&E
1992 - 2003
Operating Clerk
PG&E
2004 - 2017
Senior Service Representative
PG&E
2017 - 2021
Associate of Arts -
West Valley College
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