Coach Boys Basketball
Timothy Iannuzzi
Perry Hall,MD
Summary
Dynamic business owner with extensive experience in operations management, client service, and staff hiring. Proven ability to build lasting partnerships and mentor high-performing teams, driving customer satisfaction and repeat business through efficient practices.
Overview
23
23
years of professional experience
Work History
Owner
North American Claims Specialists, LLC
Perry Hall, MD
04.2003 - Current
- Established operational procedures to enhance claims processing efficiency.
- Developed training programs for staff, enhancing team performance and knowledge retention.
- Fostered partnerships with insurance providers to expand service.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Mentored junior staff, cultivating a knowledgeable and skilled workforce in claims handling practices.
Education
AIC - Insurance And Risk Management
Associate In Claims
Varies03-1988
Associate of Arts - Business
Essex Community College
Essex, MD06-1979
Skills
- Small business operations
- Relationship building
- Client service
- Operations management
- Business management
- Financial management
- Staff hiring
- Business development
- Negotiation
- Human resource management
Interests
Timeline
Owner
North American Claims Specialists, LLC
04.2003 - Current
AIC - Insurance And Risk Management
Associate In Claims
Associate of Arts - Business
Essex Community College