TIMOTHY J. ALEXANDER
Chicagoland Area,IL
Summary
Transportation and logistics leader with leadership P&L, engineering, sales, and product strategy. Skilled at working with senior management, customers, and staff to translate complex business requirements into successful solutions. Trusted advisor creates solutions in mode management, shipment aggregation and optimization, and lead-time management. Assumes complete ownership of all projects and assignments, and operations with a strong commitment to quality and customer satisfaction. Leads and delivers successful, high-performing teams in sales, marketing, and operations. Resolves sensitive and complex issues efficiently balancing customer wants with company needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Region Manager
Zarach Logistics
Wood Dale, IL
01.2026 - Current
- Hunt, retain, and grow client base in scale up operation including staffing and technology growing a Milwaukee office location
- Core responsibilities include freight forwarding, staffing, and compliance
- Generate leads through technology and networking events
- Develop business cases for core networking event attendance
- Develop business case for new employee additions to Milwaukee office and review/schedule interviews
- Provide one-stop business solutions by integrating different modes of transport throughout the world.
Senior Global Sales Manager, Key Account Sales
Nippon Express Group
Wood Dale, IL
01.2022 - Current
- Maintain and grow relationships with top 10 pharmaceutical and medical device customers in North America while developing and intermediating new relationships to global sales and account management.
- Developed global account strategy and vertical development plan based on global market data of API and branded pharmaceutical manufacturing
- Upsold operational value to move a negative profit account to +8% profitability interchanged to EDI integration to ERP forecasting (January 2022)
- Business-critical initiatives include freight forwarding, logistics, and distribution.
- Supports general cargo, active, and passive packaging and warehousing/fulfillment solutions.
- Manage and develop team of between 1-5 sales managers and scale team to infrastructural needs
- Provide one-stop business solutions by integrating different modes of transport throughout the world.
Americas Region Commercial Industry Lead, Healthcare
Nippon Express Group
Wood Dale, IL
01.2024 - 12.2025
- Developed marketing, branding, operational, and quality strategies to drive conversion, penetration, and growth in pharmaceutical and medical device industries based on emerging markets, sales pipeline, and existing clientele
- Aligned with key tradelane manager to provide insights that supported marketing and sales campaigns in emerging medical device, generics, and biologics/biosimilars markets
- Grew region EBITDA revenue from $150,000,000 (2023) to $225,000,000 by mentoring, coaching, and developing sales managers and branch sales for the healthcare industry
- Developed business cases for investment strategies based on region market data (US, Canada, CenAm, LATAM) and market information in alignment with Nippon Express’s global strategy
- Evaluated sales manager performance vs target, pipeline, pull through and post sales pipeline and provide accountability to CRM data
- Identified and transitioned new opportunities within pharmaceutical and healthcare industry by leveraging existing relationships
- Provided executive communications of healthcare market trends, key customers, and key information in regards to the NA and LATAM regions to global and region executive leadership
- Expanded pharmaceutical support network with compliant and certified suppliers supporting key emerging and established markets as well as product support for customer trends based on pipeline analysis
- Managed the development of internal sales employees for promotion to global healthcare dedicated sales staff and make hiring recommendations of prospective sales people
- Provide one-stop business solutions by integrating different modes of transport throughout the world.
Account Executive, UPS Supply Chain Solutions
United Parcel Service
Addison, IL
01.2017 - 12.2022
- Hunted, supported, closed, and maintained SMB and mid major customers in the high tech, healthcare, automotive, and perishables verticals.
- Evaluated customer needs to align internal working team of solutions, parcel, and freight sales and operations managers
- Communicated customer needs between operations, marketing, and product to present high efficiency solutions
- Global transportation and logistics leader, offering innovative solutions to customers, big and small.
Conversion Sales/Inside Sales
United Parcel Service
Addison, IL
01.2016 - 12.2017
- Cold called targets and prospects to support Chicago area sales team, supported existing clients through quoting, reporting, and general customer service.
- Quoting and general customer service related to spot shipments
- Qualified leads for Chicago area account executive teams
- Generated KPI based customer reporting and implemented customers to track and trace platforms
- Global transportation and logistics leader, offering innovative solutions to customers, big and small.
Operations Supervisor
United Parcel Service
Addison, IL
01.2015 - 12.2016
- Managed union and non-union employees (25 total) in sort area
- Drove operational profit per piece, safety, compliance, and staffing goals.
- Developed action plan for area improvement through reorganization of flow management and development of destination disbursement network
- Provided disciplinary steps for out of compliance work methods and UPS policy violations
- Global transportation and logistics leader, offering innovative solutions to customers, big and small.
Cube Utilization Supervisor
United Parcel Service
Addison, IL
01.2013 - 12.2015
- Identified core weaknesses in outbound load planning and operational strategy and capability to provide insights and implement strategies for performance improvement in accordance with regulatory requirements, company policy, and union contract
- Implemented engineering initiatives to improve overall space usage in targeted loads and across the operations
- Identified core safety exposure in existing work methods and provide communications to district leadership with action plan to correct the problem
- Developed action plans for load elimination through planning, performance improvement, and package flow management
- Global transportation and logistics leader, offering innovative solutions to customers, big and small.
Education
Bachelor of Arts -
Elmhurst University
Elmhurst, IL05-2015
Skills
- Staff training and development
- Scale Up Operations
- Process Development & Optimization
- Value Stream Analysis
- Solution Development
- Executive Communication
- Operations Management
- Team leadership
- Logistics optimization
- Business case development
- Strategic planning
- Regulatory Compliance
- Market analysis
- Root-Cause Analysis
- Coaching and mentoring
- Global account management
- Team building
- KPI development
- Staff management
- Negotiation
Personal Information
Title: Transportation & Logistics Leader
Memberships And Certificates
- Milwaukee Logistics Council
- Six Sigma Green Belt
- TESL
Certification
Six Sigma Green Belt
Accomplishments
Top Global Account Growth - 2023
Affiliations
Volunteer - Reading in the Park - Round Lake, IL
Timeline
Region Manager
Zarach Logistics
01.2026 - Current
Americas Region Commercial Industry Lead, Healthcare
Nippon Express Group
01.2024 - 12.2025
Senior Global Sales Manager, Key Account Sales
Nippon Express Group
01.2022 - Current
Account Executive, UPS Supply Chain Solutions
United Parcel Service
01.2017 - 12.2022
Conversion Sales/Inside Sales
United Parcel Service
01.2016 - 12.2017
Operations Supervisor
United Parcel Service
01.2015 - 12.2016
Cube Utilization Supervisor
United Parcel Service
01.2013 - 12.2015
Bachelor of Arts -
Elmhurst University