TIMOTHY J. FEZELL
Punxsutawney,PA
Summary
Results-driven operations professional with extensive experience in coordinating regional activities. Proven ability to lead teams and optimize workflows, ensuring seamless operations. Committed to collaborative efforts and adaptable to dynamic business needs, showcasing organizational and problem-solving skills.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Regional Operations Coordinator
Krise Transportation
Punxsutawney, Pa
07.2022 - Current
- Coordinated regional logistics operations to enhance service delivery and efficiency.
- Facilitated training sessions for new staff on operational procedures and compliance standards.
- Implemented process improvements to streamline workflow and reduce delays in transportation services.
- Managed scheduling of drivers and vehicles to optimize resource allocation across the region.
- Have worked at Multiple terminals, including Woodland Hills, Lebanon-N. Lebanon-Annville Cleona, Big Spring school districts.
- Acting Terminal Manager at Woodland Hills, Lebanon-N. Lebanon-Anville Cleona and Big Springs school districts until a qualified applicant was hired.
Safety Coordinator
Krise Transportation
Central Dauphin School District
11.2021 - 06.2022
- Implemented safety protocols to enhance workplace safety and compliance with regulations.
- Conducted regular inspections to identify hazards and ensure adherence to safety standards.
- Developed training programs for staff on safety procedures and emergency response initiatives.
- Collaborated with management to analyze incident reports and recommend preventative measures.
- Held mandatory monthly employee safety meetings.
- Reviewed accident and incident videos, reporting findings to management and the school district transportation director.
Regional Manager
Krise Transportation
Punxsutawney, PA
07.2021 - 10.2021
- Assist School Bus Terminal Managers in daily operations for terminals in Albion, Northwestern and Penn Hills, Pa consisting of 200 vehicles and 225 employees.
- Directed regional operations to enhance efficiency and drive overall performance.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Maintain personal CDL-B credentials.
- Enforce company policies.
- Managed budget allocations, ensuring cost-effective resource utilization across multiple locations.
- Mentored junior managers, providing guidance on best practices and leadership development.
- Streamlined processes through continuous improvement initiatives, enhancing productivity across regions.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Terminal Manager
Krise Transportation
Punxsutawney, PA
01.2018 - 06.2021
- Supervise daily operations of school bus terminal with 150 employees and 110 vehicles.
- Maintain personal CDL-B credentials.
- Oversaw terminal operations ensuring compliance with safety and regulatory standards.
- Communicate with school officials from 85 schools.
- Complete vehicle accident reports at scene, including documentation, photos and video review.
- Handled all employee discipline and promotions.
- Managed inventory control processes, enhancing accuracy of stock levels and reducing discrepancies.
- Oversaw bi-weekly payroll and monthly billing of services.
- Handled customer/parent complaints.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
Property Maintenance
HL Libby Corporation, Punxsy Plaza
Warrendale, PA
03.2017 - Current
- Maintain entire plaza cleanliness, shovel snow, salt sidewalks, painting.
- Part-time, 6-8 hours / week.
- Proactively identified opportunities for improvement in property maintenance processes, making recommendations to management for necessary changes.
- Enhanced tenant satisfaction by addressing and resolving property maintenance issues in a timely manner.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues related to property maintenance and lease agreements.
Operations Manager
Punxsy Shop N' Save
Punxsutawney, PA
10.2015 - 12.2018
- Manage full-service grocery store with 100 + employees and $14m annual sales.
- Create weekly sales and payroll budget.
- Work with vendors on promotions and space allocation.
- Work with wholesaler to maintain all contractual obligations and sales promotions.
- Developed and implemented process improvements to enhance operational efficiency and reduce waste.
- Managed vendor relationships, negotiating contracts to secure favorable terms and conditions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
Co-Owner/Regional Operations Manager
Fezell Enterprises, Retail Grocery Store Operator
DuBois, PA
01.1999 - 09.2015
- Operations Manager for 6 full-service retail grocery stores, 500+ employees and $50m annual sales.
- Opened newly built and acquisition grocery stores
- Store locations: Punxsutawney, DuBois, Indiana, St. Marys, Franklin, Philipsburg, Pa
- Negotiate Union contracts.
- Order and merchandise daily and seasonal products.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Directed operational strategies to enhance overall business efficiency and customer satisfaction.
- Developed and implemented marketing initiatives to drive brand awareness and sales growth.
- Oversaw financial planning, budgeting, and forecasting to ensure fiscal responsibility and profitability.
- Led team training programs to improve employee performance and service quality.
- Led strategic planning initiatives to enhance operational efficiency and customer satisfaction.
- Oversaw daily store operations, ensuring adherence to company policies and quality standards.
Store Manager
County Market, Fezell Enterprise
Punxsutawney, PA
08.1983 - 01.1999
- Operations Manager of full-service retail grocery store with 100+ employees and $20m annual sales.
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory levels, implementing efficient stock replenishment processes.
- Led team training initiatives, enhancing staff productivity and service quality.
- Developed and maintained relationships with vendors to negotiate favorable terms.
- Implemented loss prevention strategies, reducing shrinkage effectively.
- Spearheaded community engagement efforts, fostering positive brand perception locally.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
Education
COIS Associate Degree - Computer Office Information Systems
INDIANA UNIVERSITY OF PA
Indiana, PA05-2004
High School Diploma -
New Brighton High School
New Brighton, PA06-1981
Skills
- Forklift operator
- CDL-B, bus operator
- PIAA, American Legion, Punxsutawney & Newville Little League baseball umpire (2010 - current)
- PIAA basketball referee (2014 ccurrent)
- Scheduling coordination
- Customer relations
- Compliance management
- Operational efficiency
- Safety oversight
- Staff supervision
- Operational planning
Certification
- Dale Carnegie Training - 2001
Timeline
Regional Operations Coordinator
Krise Transportation
07.2022 - Current
Safety Coordinator
Krise Transportation
11.2021 - 06.2022
Regional Manager
Krise Transportation
07.2021 - 10.2021
Terminal Manager
Krise Transportation
01.2018 - 06.2021
Property Maintenance
HL Libby Corporation, Punxsy Plaza
03.2017 - Current
Operations Manager
Punxsy Shop N' Save
10.2015 - 12.2018
Co-Owner/Regional Operations Manager
Fezell Enterprises, Retail Grocery Store Operator
01.1999 - 09.2015
Store Manager
County Market, Fezell Enterprise
08.1983 - 01.1999
COIS Associate Degree - Computer Office Information Systems
INDIANA UNIVERSITY OF PA
High School Diploma -
New Brighton High School