Summary
Overview
Work History
Education
Skills
Certification
Websites
Software
Work Availability
Quote
Timeline
References
19
Pierce Virden

Pierce Virden

Renewal Specialist
Peachtree Corners,GA

Summary

Dedicated property management professional and licensed REALTOR with nearly four years of experience in lease renewals, presenting lease renewal options, and handling resident inquiries. Skilled in customer service, lease negotiations, and administrative support, with proficiency in Microsoft Word, Excel, Outlook, and Adobe for data entry and document processing. Passionate about real estate and delivering exceptional customer service. Active Georgia Real Estate License in full compliance with state regulatory requirements. Seeking Renewal Specialist roles where I can support market leadership and resident retention goals within the assigned market.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Rent Appeal, Inc.
Roswell, GA
04.2024 - Current
  • Initiate communication with residents to present lease renewal options and negotiate terms in accordance with market leadership objectives.
  • Deliver exceptional customer service to residents throughout the renewal process, resolving inquiries and concerns promptly and professionally.
  • Manage lease renewals within the assigned market, achieving a 95% renewal rate through targeted retention strategies.
  • Foster a collaborative and professional work environment with colleagues, external vendors, and residents.
  • Provide clerical and administrative support including data entry, document preparation, and move-in/move-out coordination.
  • Utilize Appfolio, Lead Simple, and Tenant Turner for workflow management, documentation, and communication.
  • Conduct annual property inspections and ensure lease compliance and maintenance standards.
  • Advise owners on repair options and reconcile security deposits in accordance with lease terms and state guidelines.
  • Assist with special projects as needed to support department staff.

Turnkey Manager

Excalibur Homes
Alpharetta, GA
09.2022 - 01.2024
  • Directed renovation projects for 7,000+ properties across GA, FL, and TN, balancing timelines and budgets.
  • Negotiated cost-effective vendor contracts while maintaining service quality.
  • Used Rent Manager and Property Meld to oversee project documentation and workflow.
  • Collaborated with owners and internal teams to ensure renovations met investment and regulatory goals.
  • Supported market teams with reporting and operational alignment.

Turnkey Administrative Assistant

Excalibur Homes
02.2022 - 09.2022
  • Provided clerical and administrative support for renovation teams, including document processing and data entry.
  • Tracked project progress and coordinated with vendors, marketing, and stakeholders.
  • Assisted with special projects supporting department efficiency.

Receptionist & Accounting Assistant

Excalibur Homes
06.2021 - 02.2022
  • Processed rent payments and vendor invoices through AvidXchange and Rent Manager.
  • Maintained accurate lease records and financial documentation.
  • Supported department staff with daily administrative tasks and compliance reporting.

Veterinary Technician

Various Clinics, GA
04.2011 - 04.2021
  • Delivered front-desk and patient care support in high-volume clinics.
  • Handled medical records, appointment scheduling, and customer service interactions with precision and professionalism.
  • Developed strengths in organization, attention to detail, and teamwork — all now foundational in property management.

Education

Georgia Real Estate License -

Barney Fletcher Schools
03.2024

High School Diploma -

Union County High School
Blairsville, GA
05.2010

Skills

  • Exceptional Customer Service
  • Lease Renewal Options & Negotiation
  • Addressing Resident Inquiries & Concerns
  • Clerical Tasks & Administrative Support
  • Data Entry & Document Processing
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Adobe
  • Property Marketing & Vacancy Reduction
  • Property Inspections & Lease Compliance
  • Conflict Resolution
  • Organization & Time Management
  • Collaboration & Team Support
  • Assist with Special Projects
  • Support Department Staff
  • CRM software experience

Certification

  • Georgia Real Estate License - March 2024

Software

Appfolio

Rent Manager

AvidXchange

Tenant Turner

Zinspector

Microsoft Excel

Microsoft Word

Google Workspace (Google Suite)

Findigs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful."
Albert Schweitzer

Timeline

Assistant Property Manager

Rent Appeal, Inc.
04.2024 - Current

Turnkey Manager

Excalibur Homes
09.2022 - 01.2024

Turnkey Administrative Assistant

Excalibur Homes
02.2022 - 09.2022

Receptionist & Accounting Assistant

Excalibur Homes
06.2021 - 02.2022

Veterinary Technician

04.2011 - 04.2021

Georgia Real Estate License -

Barney Fletcher Schools

High School Diploma -

Union County High School

References

References available upon request.

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Pierce VirdenRenewal Specialist