Results-driven professional with a strong background in operations management and customer relations. Skilled in developing effective strategies that align with market trends, leading to improved performance and team productivity.
Overview
12
12
years of professional experience
Work History
General Manager
Sety's ACE Hardware
Spokane, WA
11.2022 - Current
Oversee daily operations, ensuring efficient workflow and optimal staffing levels.
Analyzed sales data, identifying trends to inform product selection and merchandising strategies.
Led strategic planning sessions, establishing long-term goals aligned with market trends and company vision.
Developed and implemented inventory management strategies to reduce stock discrepancies.
Coordinated team training programs, enhancing staff skills and service quality.
Monitored financial performance, adjusting budgets to meet company goals and improve profitability.
Operations Manager
The Home Depot
Seattle, WA
07.2017 - 11.2022
Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
Coordinated cross-functional teams to optimize workflow and improve operational efficiency.
Implemented training programs for staff, improving overall productivity and employee engagement.
Analyzed performance metrics to identify areas for process improvement and cost reduction.
Managed vendor relationships to negotiate favorable terms and maintain quality standards in supply chain operations.
Oversaw daily operations, ensuring adherence to budgetary constraints while meeting organizational goals.
Supervised operations staff and kept employees compliant with company policies and procedures.
Merchandising Execution Manager
The Home Depot Inc
Fort Worth, TX
07.2014 - 07.2017
Led merchandising initiatives to optimize product placement and enhance customer experience.
Collaborated with cross-functional teams to develop and implement promotional strategies.
Analyzed inventory levels and identified trends to improve stock management processes.
Trained and mentored team members on effective merchandising techniques and standards.
Monitored compliance with visual merchandising guidelines across multiple locations.
Coordinated seasonal product launches, ensuring timely execution and alignment with marketing plans.
Implemented process improvements that increased efficiency in product displays and layout planning.