Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Kemmerle

Cinnaminson, NJ 08077-3420,NJ

Summary

Proven leader in operational excellence and customer service, adept at enhancing efficiency and solving complex problems. At Kaman Industrial Technologies, I spearheaded strategic initiatives, achieving significant operational improvements and fostering a culture of accountability. Skilled in MS Office and employee relations, my approach consistently exceeds objectives through innovative solutions and effective team management. Exceptional


Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

38
38
years of professional experience

Work History

Special Operations Manager

Motion Industries/AKA Kaman Industrial Technologie
08.2022 - Current
  • Conducted comprehensive evaluations of operational gaps, developing targeted solutions for improvement opportunities.
  • Collaborated closely with senior leadership to develop long-term strategic plans aligned with the organization''s vision and mission.
  • Enhanced operational efficiency by streamlining processes and implementing new technologies.
  • Achieved company objectives with timely execution of special projects and initiatives.

Inside

Kaman Industrial Technologies
08.1986 - Current
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Branch Manager

Kaman Industrial Technologies
02.2021 - 07.2022
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Business Systems Manager

Kaman Industrial Technologies
01.2018 - 12.2020
  • Optimized business processes by identifying and implementing strategic system improvements.
  • Enhanced operational efficiency by streamlining workflows and automating manual tasks.
  • Reduced project completion time by effectively managing cross-functional teams and resources.
  • Facilitated seamless system integrations, ensuring minimal disruptions to daily operations.
  • Collaborated with IT teams to develop customized solutions tailored to unique business requirements.
  • Created detailed documentation outlining processes, policies, procedures, roles, and responsibilities within the Business Systems Management function.

ERP Business Manager

Kaman Industrial Technologies
01.2010 - 01.2017
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.

Operations Manager

Kaman Industrial Technologies
07.1991 - 07.2010
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Worked on Acquisition Team to on board New Companies

Education

Bachelor of Administrative Studies - Business Management

Rowan University
Glassboro, NJ
05.1985

Skills

  • Operational Excellence
  • Customer Service
  • Problem-Solving
  • Employee relations and conflict resolution
  • Operational Efficiency
  • Operations Management
  • Goal Setting
  • MS Office

Timeline

Special Operations Manager

Motion Industries/AKA Kaman Industrial Technologie
08.2022 - Current

Branch Manager

Kaman Industrial Technologies
02.2021 - 07.2022

Business Systems Manager

Kaman Industrial Technologies
01.2018 - 12.2020

ERP Business Manager

Kaman Industrial Technologies
01.2010 - 01.2017

Operations Manager

Kaman Industrial Technologies
07.1991 - 07.2010

Inside

Kaman Industrial Technologies
08.1986 - Current

Bachelor of Administrative Studies - Business Management

Rowan University
Timothy Kemmerle