Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Timothy Kirkpatrick II

Timothy Kirkpatrick II

Dike,IA

Summary

Accomplished trainer and team leader with a proven track record at McDonalds, enhancing employee performance and customer satisfaction through expert training in customer service and food safety. Skilled in workplace safety and team supervision, I have successfully mediated crew disputes and improved productivity by streamlining kitchen processes.

Overview

6
6
years of professional experience

Work History

Kitchen and Service Crew Trainer

McDonalds
04.2023 - 05.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Machines Operator, BOH Crew Member

Chick-fil-A
04.2021 - 11.2021
  • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
  • Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
  • Unloaded food supplies from distributor trucks and efficiently organized inventory.
  • Wrapped, dated and rotated food items to properly store food and maintain freshness.
  • Trained new hires on fryer operations, safety procedures, and company policies, fostering a cohesive and efficient work environment.

Rouging Crew Lead

Pioneer Hi-Bred International Inc
05.2018 - 07.2020
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Resolved conflicts among team members professionally, maintaining a harmonious work atmosphere.


(This was a summer job spanning from May-July, 2018-2020)

Education

High School Diploma -

Edgenuity Virtual Academy
International
06.2023

Skills

Customer Service

Employee Training

Cash Handling

Team Leadership

Workplace Safety

Active Listening

Safe Food Handling

Team leadership and supervision

Coaching and Mentoring

Food safety understanding

Cleaning and sanitation

Equipment Maintenance

Timeline

Kitchen and Service Crew Trainer

McDonalds
04.2023 - 05.2024

Machines Operator, BOH Crew Member

Chick-fil-A
04.2021 - 11.2021

Rouging Crew Lead

Pioneer Hi-Bred International Inc
05.2018 - 07.2020

High School Diploma -

Edgenuity Virtual Academy
Timothy Kirkpatrick II