TIMOTHY KREUZ
Charlotte,NC
Summary
Doctor of Physical Therapy with extensive experience in senior living communities, home health operations, and referral relationship management. Proven success strengthening partnerships with ILF/ALF leadership, physicians, and care teams while supporting sales and marketing initiatives to drive census growth.
Overview
4
4
years of professional experience
Work History
Account Executive/Senior Living Manager
LHC Group/Optum
Charlotte, NC
01.2026 - Current
- Oversee operations and growth strategy across 9 senior living communities, managing referral pipelines, clinical coordination, and executive relationships
- Direct and support a team of 10+ therapists (PT, OT, SLP), optimizing staffing, performance, and patient care delivery
- Consistently achieve 45+ new referrals per month, driving revenue growth and exceeding territory targets
- Doubled clinical staffing capacity (2x growth) through strategic recruitment, outreach, and partnership development
- Developed and secured new business partnerships across multiple markets nationwide, expanding referral channels and service reach
- Manage high-level relationships with executive directors, physicians, and interdisciplinary teams to increase census and service utilization
- Lead care coordination across disciplines, improving patient transitions, outcomes, and operational efficiency
- Analyze referral trends, conversion rates, and territory performance to drive data-informed growth strategies
- Serve as primary liaison between senior living communities and healthcare services, ensuring seamless communication and execution
Team Physical Therapy Leader
LHC Group / Suncrest Home Health
Charlotte, NC
06.2023 - Current
- Served as Lead PT and primary clinical liaison for assigned senior living community, bridging communication between therapy, administration, nursing, and providers
- Consistently exceeded productivity targets by 25%+, maintaining high-quality patient care while optimizing efficiency and scheduling
- Acted as on-site business development and marketing lead, driving referral growth through relationship-building with administrators, physicians, and nursing leadership
- Identified and developed new business opportunities within the community, increasing therapy utilization and referral volume
- Delivered health talks, staff in-services, and resident engagement programs to enhance visibility, education, and census growth
- Collaborated with sales and marketing teams to optimize referral timing, conversion, and retention
- Managed a high-volume caseload while maintaining strong patient outcomes, satisfaction, and continuity of care
- Strengthened interdisciplinary collaboration across PT, OT, SLP, and nursing to improve care coordination and operational flow
- Recognized for performance and impact with Optum Super Hero Award
Physical Therapist
Buffalo Rehab Group
Williamsville, NY
06.2022 - 01.2023
- Delivered comprehensive care for a wide range of orthopedic conditions, including post-operative rehab, sports injuries, and chronic musculoskeletal disorders
- Managed a high-volume caseload of ~120 patient visits per week while maintaining strong clinical outcomes and patient satisfaction
- Supervised and delegated care to a Physical Therapist Assistant (PTA), ensuring efficient workflow, compliance, and quality of treatment
- Provided patient and physician education to improve treatment adherence, outcomes, and referral relationships
- Proactively generated new business through cold calling, physician outreach, and relationship development, increasing referral volume
- Built and maintained strong relationships with local providers, contributing to clinic growth and retention of referral sources
- Utilized evidence-based treatment strategies and individualized care plans to optimize functional outcomes and return-to-activity timelines
Education
Doctor of Physical Therapy - Doctor of Physical Therapy
D’Youville College
Buffalo, New York05.2022
B.S. Exercise Science - Exercise Science
SUNY Cortland
Cortland, NY05.2019
Skills
- Referral Relationship Management
- Territory Growth
- ILF/ALF Partnerships
- Provider Education
- Sales Collaboration
- Health Talks
- Market Awareness
- Customer Service
- Care Coordination
Accomplishments
Optum Superhero Award Recipient 2025
Timeline
Account Executive/Senior Living Manager
LHC Group/Optum
01.2026 - Current
Team Physical Therapy Leader
LHC Group / Suncrest Home Health
06.2023 - Current
Physical Therapist
Buffalo Rehab Group
06.2022 - 01.2023
Doctor of Physical Therapy - Doctor of Physical Therapy
D’Youville College
B.S. Exercise Science - Exercise Science
SUNY Cortland
PROFESSIONAL DEVELOPMENT
- Optum Super Hero Award (2025)
- Leadership Development Program (2023)
- Rehab Team Lead
- APTA Member