Ashley Owens
Tampa,FL
Summary
Results-driven healthcare professional with experience in chiropractic care, therapy management, sales, marketing, and business development. Proven ability to increase clinic revenue through patient education, therapy sales, referral growth, and relationship management. Skilled in patient care coordination, healthcare operations, business development, and building strategic partnerships.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Development Representative
Wellness Clinic
Tampa, FL
10.2025 - Current
- Developed and maintained strategic relationships with physicians, hospitals, emergency departments, urgent care centers, attorneys, and community partners, enhancing referral networks.
- Increased patient referrals and overall clinic revenue by identifying and cultivating new referral sources through targeted outreach and relationship management.
- Drove growth in therapy and clinical service sales by educating referral partners on treatment options and patient outcomes.
- Planned and executed physician outreach, lunch-and-learn presentations, networking events, and community engagement initiatives, boosting brand awareness.
- Analyzed referral trends and implemented business development strategies that resulted in sustained referral growth and increased market share.
- Collaborated with clinical and administrative teams to enhance patient experience and increase referral conversion and retention.
- Maintained CRM and referral databases while tracking key performance metrics to optimize business development efforts.
- Served as the primary liaison between referral partners and the clinic, ensuring exceptional communication and long-term partnership development.
Director of Therapy Services
Chiropractic Office
Sarasota, FL
01.2022 - 10.2022
- Oversaw daily operations of therapy services, ensuring compliance with industry regulations and standards.
- Significantly increased clinic revenue by 75% through strong influence on therapy sales, patient retention, and treatment plan acceptance.
- Consistently exceeded therapy sales goals through patient education and relationship building.
- Trained and mentored therapy staff, fostering professional development and improving service delivery.
- Developed and implemented evidence-based therapy protocols to enhance patient care and treatment outcomes.
- Collaborated with chiropractic team to integrate therapeutic approaches into comprehensive patient care plans.
- Administered SoftWave TRT, Shockwave, E-Stim, Spinal Decompression, Ultrasound, Laser Therapy, and Spinalator treatments.
- Performed X-ray analysis and assisted with patient examinations and treatment plans.
Nursing Assistant
Manor Care & Magnolia Health
09.2019 - 12.2021
- Provided patient-centered care, assisted with ADLs, collected vital signs, and maintained accurate records.
- Medication administration, Tracheostomy care and suctioning, catheter insertion and care, bolus tube feeding, wound care, ACCU check, IV fluids, obtaining urine specimen, basic EKG interpretation, sterile techniques, developing care plans, head to toe assessments, ostomy care, infant care, standard precaution, assist patients with activities of ADL, patient transfers, proper body mechanics, patient safety, patient hygiene, setting up isolation care using PPE and eye care.
- Provided compassionate care to residents, assisting with daily activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted in the development and implementation of personalized care plans for residents.
Education
Bachelor of Science - Business Administration And Management
University of Phenix
Phoenix, AZ08.2027
LPN Certificate of Completion -
Suncoast Technical College
Sarasota, FL07.2021
Diploma -
Venice High School
Venice, FL06.2021
Skills
- Business Development
- Referral Relationship Management
- Healthcare Marketing
- Sales & Account Management
- Strategic Networking
- CRM Management
- Lead Generation
- Patient Care Coordination
- HIPAA Compliance
- Time Management
- Relationship building
Certification
- BLS Certification – Red Cross
- BLS Certification – American Heart Association
- X-Ray Certification
Timeline
Business Development Representative
Wellness Clinic
10.2025 - Current
Director of Therapy Services
Chiropractic Office
01.2022 - 10.2022
Nursing Assistant
Manor Care & Magnolia Health
09.2019 - 12.2021
Bachelor of Science - Business Administration And Management
University of Phenix
LPN Certificate of Completion -
Suncoast Technical College
Diploma -
Venice High School