Timothy Leach
Winston-Salem,NC
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Motivated business student seeking internship in business management to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dynamic individual with a versatile background in digital marketing and HR. Recognized for strong analytical skills and adaptability, contributing to innovative marketing strategies and effective team collaboration to achieve business goals.
Overview
9
9
years of professional experience
Work History
Dietary Services
Atrium Health
Winston-Salem, North Carolina
04.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Student Ambassador
Paragon One
Winston-Salem, NC
05.2023 - Current
- Reviewed online communications to provide feedback and support for content updates.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Posted and updated content on company's website and social media outlets.
- Supported new students by providing directional information and participating in orientation.
Sales Associate
Conn's Home Plus
Winston-Salem, NC
03.2023 - 03.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assessed customer needs to provide assistance and information on product features.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
Digital Marketing Intern
GAO Group
Winston-Salem, NC
05.2023 - 09.2023
- Monitored social media for trending news, ideas and feedback.
- Researched latest trends and conducted market analysis.
- Researched and evaluated competitor marketing and digital content.
- Consulted with marketing manager to prepare and present targeted ad campaigns.
- Generated copy based on current trends and viral potential.
- Monitored and evaluated web analytics to recommend proactive adjustments to strategies.
- Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- Conducted research on competitor marketing and digital content.
- Monitored web traffic to analyze website performance.
- Executed marketing communications to increase brand awareness and visibility and influence customer buying decisions.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Partnered with marketing team to understand and execute growth opportunities for paid search and search engine optimization.
HR Intern
Gao Tek
Winston-Salem, NC
04.2023 - 09.2023
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Assisted with new hire orientation preparation, scheduling and administration.
- Updated internal databases with new employee information, contact details and employment forms.
- Posted and updated job ads from job boards and social networks.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Corresponded with applicants to coordinate and schedule interviews with hiring managers.
- Assisted recruiting department by verifying references checks for prompt onboarding.
- Demonstrated awareness, understanding and skills necessary to work in diverse environment.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Compiled and updated employee files to document employee actions and information on payroll and benefits actions.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Provided follow-up correspondence to applicants and agencies regarding employment status.
- Developed and maintained training materials and benefits packets for new hires.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Hired employees and processed hiring-related paperwork.
- Contacted job applicants to inform of application status.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Analyzed employment-related data and prepared reports.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Conducted exit interviews and completed employment termination paperwork.
- Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
HR Team Leader
Gao Tek
Winston-Salem, NC
06.2023 - 08.2023
- Completed reports and employment forms.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Handled employee conflicts efficiently while following all company procedures.
- Oversaw new employee onboarding procedures from initial training to skill development.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data and update previous data.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Interpreted and explained human resources policies, procedures or regulations.
- Hired employees and processed hiring-related paperwork.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Multicultural Marketing Externship
Paragon One
Winston-Salem, NC
02.2023 - 04.2023
- Designed and maintained intranet program page to optimize internal communication.
- Put together reports detailing campaign performance, customer engagement and engagement trends.
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Developed and used specific methodologies for collecting and analyzing marketing data.
- Devised processes for using research data to identify and capitalize on advertising opportunities.
- Kept marketing team informed of latest analytics and metrics through regular reporting.
- Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Created graphical illustrations to share market research insights.
- Built research instruments and drafted questions for digital, traditional and in-person surveyes.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
- Determined best methods to meet research objectives and produce useful data.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
- Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.
Cycle Counter
Ashley Furniture Warehouse
Advance, NC
01.2022 - 06.2022
- Completed daily cycle counts of products, components and raw materials.
- Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
- Collected and disposed of damaged or out of date products in line with established procedures.
- Performed full audits each [Timeframe] and documented results.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
Sales Associate
Belks Dept Store
Winston-Salem, NC
11.2016 - 01.2017
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Science - Business Administration
Winston Salem State University
601 S. Martin Luther King Jr. Dr, NC 27110, Nc 08.2023 -
Associate of Applied Science - Business Administration
Forsyth Technical Community College
Winston-salem, NC 08.2019 - 03.2022
Skills
- Merchandise Restock
- Boxing and Labeling
- RF Scanning Devices
- Workload Priorities
- Teamwork and Collaboration
- Stocking and Replenishing
- Problem-Solving
- Motivated Team Player
- Customer Service
- Decision Making
- Quick Learner
- Organization and Categorization
- Merchandising and Display
- Inventory Recordkeeping
- Customer service
- Team collaboration
- Human resources
- Digital marketing
- Critical thinking
- Microsoft Word
- Teamwork and collaboration
- Problem-solving
- Remote office availability
- Communication
- Conflict resolution
- Market research
- Project management
- Microsoft office
Timeline
Dietary Services
Atrium Health
04.2024 - Current
Bachelor of Science - Business Administration
Winston Salem State University
08.2023 -
HR Team Leader
Gao Tek
06.2023 - 08.2023
Student Ambassador
Paragon One
05.2023 - Current
Digital Marketing Intern
GAO Group
05.2023 - 09.2023
HR Intern
Gao Tek
04.2023 - 09.2023
Sales Associate
Conn's Home Plus
03.2023 - 03.2024
Multicultural Marketing Externship
Paragon One
02.2023 - 04.2023
Cycle Counter
Ashley Furniture Warehouse
01.2022 - 06.2022
Associate of Applied Science - Business Administration
Forsyth Technical Community College
08.2019 - 03.2022
Sales Associate
Belks Dept Store
11.2016 - 01.2017