
Dynamic operational leader with extensive experience in team management and performance evaluation. Skilled in identifying cost-saving initiatives and fostering employee development, contributing to significant revenue growth and operational compliance across four high-performing locations.
Oversee four locations across Michigan with sales exceeding 12 million annually.
Coordinated restaurant operations to ensure exceptional food quality and service excellence, developed HR manuals, SOPs, and best practices, and led high-performing teams to foster a positive and collaborative environment.
Aligned synergies with Brand Consultants to curate high-level experiences, instituting concepts and strategies to attract and engage clients. Monitored budgets for bar and restaurant operations to ensure goal attainment.
Conducted on-site training at HopCat Lincoln, Kalamazoo, Detroit, and East Lansing, mentoring management personnel across 22 locations to enhance operational consistency.