Timothy Melton
Spring,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Triton Pool Service
11.2013 - Current
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Bachelor of Science - Sociology
Tennessee Tech University
Cookeville, TN05.2022
Skills
- Bookkeeping
- Employee Supervision
- Customer Service
- Office Management
- Data Entry
- Operations Management
- Policy Development
Timeline
Office Manager
Triton Pool Service
11.2013 - Current
Bachelor of Science - Sociology
Tennessee Tech University
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