Timothy Monroe
Westfield,IN
Summary
Organized and dependable Lead Wastewater Operator successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced in resolving biological disorders in plant operations as well as equipment.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Lead Wastewater Specialist
Indiana American Water
Sheridan, IN
12.2018 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
Wastewater Technician
Town Of Sheridan
Sheridan, IN
01.2016 - 12.2018
- Diagnosed and repaired equipment malfunctions promptly, minimizing downtime and disruptions to plant operations.
- Maintenance of plant equipment and in the system.
- Testing under the Operators supervision to keep plant in compliance under IDEM.
- Attended Town Hall meetings to update Town Council on operations with the Operator.
CEO/Founder
CBL Pool Finishing, Inc.
Ormond Beach, FL
06.1986 - 08.2015
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Hired and managed employees.
- Budgets, contract negotiations, estimating and warranty work.
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Class II Operator dealing with customer issues and complaints
- Resolving issues both at wastewater plant and in the system
Certification
- Wastewater Operator Class II License
- Certification # WW021886
Timeline
Lead Wastewater Specialist
Indiana American Water
12.2018 - Current
Wastewater Technician
Town Of Sheridan
01.2016 - 12.2018
CEO/Founder
CBL Pool Finishing, Inc.
06.1986 - 08.2015