Timothy Mozhelyuk
Southgate,Michigan
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my coffee expertise and exceptional customer service skills at Fresh Bean Coffee Co. to train new staff and resolve concerns, boosting brand loyalty. My background also includes proficiency in inventory management and a commitment to maintaining high standards of conduct and service.
Overview
1
1
year of professional experience
Work History
Barista
Fresh Bean Coffee Co.
Southgate, Michigan
06.2023 - 10.2024
- Stocked customer service stations with paper products or beverage preparation items.
- Ordered and received supplies to restock beverage items.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested appealing products.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Described menu items to customers and suggested products based on stated preferences.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Supported highest standards of conduct and service to support company reputation.
- Utilized POS system to receive and process customer payments.
Landscape Worker
Spartan Lawn Service
Detroit, MI
07.2024 - 08.2024
- Used hand-held tools to maintain green spaces.
- Removed and properly disposed of debris to maintain worksite safety.
- Pruned trees and bushes to improve visibility and shape.
- Resolved customer inquiries promptly and professionally.
- Trimmed or edged around flower beds, walks, or walls.
- Organized supplies before beginning each project to ensure availability of necessary items.
- Edged lawns and flowerbeds using gas-powered and rotary edging tools.
Education
Inter-City Baptist High School
Allen Park, MI05-2025
Skills
- Up-selling
- Coffee expertise
- Dining room maintenance
- Opening and closing duties
- Soft selling
- Espresso machine operation
- Inventory management
- Front counter maintenance
- Exceptional customer service
- Team player
- Cash register operation
Affiliations
- Fashion
- Skateboarding
- Lifting
Accomplishments
- I was captain of my school's soccer team.
- I was class officer from 9th-12th.
References
References available upon request.
Timeline
Landscape Worker
Spartan Lawn Service
07.2024 - 08.2024
Barista
Fresh Bean Coffee Co.
06.2023 - 10.2024
Inter-City Baptist High School
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