Timothy Nagorniy
Minneapolis,MN
Summary
Motivated and energetic professional with diverse experience in multiple positions within the warehouse, customer service, and banking industry. Currently an accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promoting bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Great with people and quick to learn, especially through hands-on experience. Being a child of immigrants has shaped my character and mindset, instilling a strong work
ethic and drive to succeed. Resulting in exceptional customer service skills, sales acumen, and a unique perspective to a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Financial Relationship Banker
Huntington National Bank
Robbinsdale, MN
10.2023 - Current
- Advised customers on various banking products and services such as loans, investments, and credit cards.
- Analyzed customer's financial information to determine the best banking products for them.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Performed daily reconciliation of vault funds and reported any irregularities to management.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Explained various products and services offered by the bank in order to increase sales opportunities.
Receptionist Assistant/Car Salesman
Ace Auto Cars
Jordan, MN
05.2021 - 11.2023
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Tracked office supply inventory and placed orders to meet demand.
- Displayed professional standards at reception desk to impress visitors.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Sold pre-owned cars and trucks to meet monthly sales goals.
- Prepared merchandise for purchase or rental.
Warehouse Worker
Vertical Spice
Maple Grove, MN
02.2018 - 10.2023
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Organized and labeled boxes in pallet racks to make item retrieval faster.
- Verified quantity and quality of products pre-shipment to comply with production standards.
- Logged packaging activities and filed reports in company databases.
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Assembled complex components after careful review of project specifications and directions.
- Powered up, calibrated and shut down fabricating machinery according to company regulations.
Education
High School Diploma -
First Coast Academy
Jacksonville, FL07.2017
Skills
- Basic Mathematics
- Cash Handling
- Organization and Efficiency
- Products and Services Knowledge
- Consumer Banking
- Product Promotion
- Relationship Building
- Due diligence
- Follow-up skills
- Customer Service-Oriented
- Banking software proficiency
- Account updating
- Opening accounts
- Branch operations
- Risk mitigation
- Loan closing
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Financial Relationship Banker
Huntington National Bank
10.2023 - Current
Receptionist Assistant/Car Salesman
Ace Auto Cars
05.2021 - 11.2023
Warehouse Worker
Vertical Spice
02.2018 - 10.2023
High School Diploma -
First Coast Academy