Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Nguyen

Houston,TX

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Signal Support Specialist (25U)

Army National Gaurd
06.2023 - Current
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.
  • Improved operational readiness by providing technical assistance and training for local area networks.
  • Increased efficiency in equipment management, conducting inventory and maintenance checks on assigned communication assets.
  • Supported mission success by establishing and operating battlefield radio systems during training exercises and deployments.

Auto Porter

Ourisman Hyundai, Mazda And Mitsubishi
10.2022 - 06.2023

1. Maintain the appearance of the dealership lot by regularly cleaning and organizing vehicles.

2. Ensure vehicles are property fueled and ready for test drives or display.

3. Assist with the parking and retrieval of customer vehicles in a courteous and efficient manner.

4. Support the sales team by moving vehicles.

5. Provide exceptional customer service by promptly answering questions or directing customers to the appropriate staff member.

Retail Sales Associate

7 Eleven
06.2021 - 10.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma -

Chesapeake Math & IT Academy High School
Laurel
06.2023

Skills

  • Inventory Maintenance
  • Valid Driver's License
  • Customer Service
  • Loss Prevention
  • Order Processing
  • Money Handling
  • POS System Operation
  • Adaptability
  • Team collaboration
  • Security clearance
  • Problem solving

Certification

  • Secret Clearance

- From being in the Army

  • Technical Support Fundamentals

- Google Certification


Timeline

Signal Support Specialist (25U)

Army National Gaurd
06.2023 - Current

Auto Porter

Ourisman Hyundai, Mazda And Mitsubishi
10.2022 - 06.2023

Retail Sales Associate

7 Eleven
06.2021 - 10.2022

High School Diploma -

Chesapeake Math & IT Academy High School
Timothy Nguyen