Timothy Palmer
Eastpointe,MI
Summary
Dedicated Operations Supervisor known for effective performance monitoring and conflict resolution. Focused on empowering teams through task delegation and coaching, resulting in improved operational efficiency and employee engagement.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
DP World Logistics
Detroit, MI
12.2025 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Managed communication between departments to streamline operations and resolve issues promptly.
- Conducted regular audits of processes to ensure compliance with company policies and regulations.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Liaison
DP World Logistics
Warren, MI
09.2022 - 12.2024
- Facilitated communication between departments to enhance operational efficiency and service delivery.
- Served as the primary point of contact, building strong relationships between internal teams and external partners.
- Coordinated operations, ensuring timely dispatch of shipments and resource allocation.
- Developed and maintained relationships with key personnel to resolve operational and customer related issues.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Team Leader
Syncreon
Warren, MI
07.2021 - 09.2022
- Mentored team members, help build a culture of continuous improvement in the company.
- Developed and enforced standard operating procedures, ensuring consistency in service delivery.
- Set performance expectations for the team, monitoring progress towards goals and provided constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
High School Diploma -
Covenant House
Detroit, MI05-2005
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Cycle counting
- Employee engagement
- Coaching and mentoring
- Handling complaints
Timeline
Operations Supervisor
DP World Logistics
12.2025 - Current
Liaison
DP World Logistics
09.2022 - 12.2024
Team Leader
Syncreon
07.2021 - 09.2022
High School Diploma -
Covenant House