Installing and maintaining printers, phone systems, workstations, network hardware, and software for the aforementioned at over 100 Edward Jones branches in the greater DFW area. Provided telephone helpdesk hardware and software support for six months of this time.
Field Technician/Installer
Network Access Solutions
09.1999 - 02.2002
Installing and maintaining digital subscriber line high speed internet connections.
Computer Systems Operator
United States Air Force
09.1997 - 09.1999
Active Duty member of the Air Force working in the communication center for the NATO element of the Atlantic Command.
Computer Systems Operator
United States Air Force
05.1994 - 08.1997
Active duty member of the Air Force working on the IT helpdesk for the 46th Test Group. Opening trouble tickets and dispatching on software and hardware issues within the group.