Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Parks

Plain City,OH

Summary

Dynamic operations leader with a proven track record at Broadhead Cabinets, driving organizational growth through strategic planning and operational efficiency. Expert in logistics and relationship building, I successfully implemented policies that enhanced productivity and established strong partnerships, ensuring alignment with business objectives while managing costs effectively.

Overview

9
9
years of professional experience

Work History

Director of Operations

Broadhead Cabinets
11.2022 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Managed supply chain and logistics.

Relationship Manager

PNC Bank
02.2020 - 11.2022
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Mortgage Loan Officer

PNC Bank
10.2018 - 02.2020
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

Banking Advisor

PNC Bank
01.2017 - 10.2018
  • Extended and sustained relationships with customers to maintain and grow business.
  • Increased client satisfaction by providing personalized banking solutions and financial advice.
  • Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.
  • Strengthened customer relationships through timely follow-ups and proactive communication.

Education

West Jefferson
West Jefferson, OH

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning and execution
  • Logistics
  • Relationship building
  • Business management
  • Cost control
  • Workforce planning
  • Financial controls implementation

Timeline

Director of Operations

Broadhead Cabinets
11.2022 - Current

Relationship Manager

PNC Bank
02.2020 - 11.2022

Mortgage Loan Officer

PNC Bank
10.2018 - 02.2020

Banking Advisor

PNC Bank
01.2017 - 10.2018

West Jefferson

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Timothy Parks