Timothy Pratt
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Blackrock Protective Services
Miami, FL
10.2023 - Current
- Drafted proposals for prospects in response to their requests for information.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
- Created detailed reports summarizing security incidents and their resolutions.
Business Development Executive
Advanced Bureau Of Protection Division
Miami, FL
07.2022 - 12.2023
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Negotiated contracts with clients for new business development initiatives.
- Drafted proposals for potential customers outlining terms of service agreements.
- Provided support in developing promotional materials such as brochures, flyers.
- Established strong relationships with key decision makers within client organizations.
Food Runner
Lorna's Caribbean & American Grill
Miami, FL
03.2021 - 12.2022
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
Cashier
Pollo Tropical
Miami, FL
06.2020 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Sports Leadership Of Miami Charter High School
Miami, FL06-2021
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Forecasting and Scheduling
- Contract Management
- Program Administration
- Customer Retention
- Customer Service
- Business Development
- Policies and procedures implementation
- Onboarding and Orientation
- Operations Management
- Delegation
- Staff Management
Certification
- Licensed Florida 2-15 Life, Health and Variable Annuities Agent license
- Licensed Class D Security Officer
- Licensed Class G Armed Security Officer
- Licensed Class B Security Agency
- Licensed CDL Permit Holder
Languages
English
Full Professional
References
References available upon request.
Timeline
Operations Manager
Blackrock Protective Services
10.2023 - Current
Business Development Executive
Advanced Bureau Of Protection Division
07.2022 - 12.2023
Food Runner
Lorna's Caribbean & American Grill
03.2021 - 12.2022
Cashier
Pollo Tropical
06.2020 - 06.2022
High School Diploma -
Sports Leadership Of Miami Charter High School
Some College (No Degree) -
Miami Dade College
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