Timothy Reece
Deltona
Summary
Diligent Account Manager with a proven track record of leading sales teams to consistently achieve targets and enhance overall performance. Successfully implemented innovative strategies that fostered team collaboration and significantly drove revenue growth. Expertise in relationship building and effective communication has been instrumental in cultivating strong client partnerships and ensuring customer satisfaction. Committed to leveraging skills to contribute to organizational success and drive continued business development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BE Sales Team Lead
Arctera Technologies (formerly Veritas Technologies)
03.2022 - Current
- Served as a trusted advisor to customers across Canada and the Great Lakes region, managing both renewals and new sales quotas, achieving a 32% increase in customer retention.
- Partnered with management to conduct pipeline reviews, forecasting, deal reviews, and prepare QBRs, resulting in an improvement in sales forecasting accuracy.
- Drove customer transitions to subscription-based models aligned with company strategy, increasing subscription revenue by 70%.
General Manager
Extended Stay America – Orlando
11.2020 - 12.2021
- Directed and managed daily operations to ensure optimal performance, profitability, and guest satisfaction.
- Led property staff and upheld company standards to achieve 100% guest satisfaction.
- Continuously improved key performance indicators through operational efficiency and leadership.
Team Leader
Extended Stay America – Orlando (John Young)
01.2020 - 11.2020
- Oversaw property operations to ensure profitability and efficiency while meeting brand standards.
- Led sales initiatives including Drive-Bys, Reach 4 Rewards, Magnificent 8, and STARbright.
- Utilized comp set knowledge to achieve sales goals and enhance district performance.
Guest Service Representative
Extended Stay America – Orlando (Lake Mary North)
11.2017 - 01.2020
- Provided exceptional guest service and supported management with sales initiatives.
- Served as R4R Champion, helping achieve property sales goals.
Education
Hospitality Management
Seminole State College
Skills
- Client relationship development
- Effective communication
- Strategic development
- Effective objection resolution
- Team leadership
- Effective cross-selling methods
Certification
- Certified General Manager
- Extended Stay America
Timeline
BE Sales Team Lead
Arctera Technologies (formerly Veritas Technologies)
03.2022 - Current
General Manager
Extended Stay America – Orlando
11.2020 - 12.2021
Team Leader
Extended Stay America – Orlando (John Young)
01.2020 - 11.2020
Guest Service Representative
Extended Stay America – Orlando (Lake Mary North)
11.2017 - 01.2020
Hospitality Management
Seminole State College