Dynamic Associate Director with over 20 years of experience in network operations, quality assurance, and process improvement within the telecommunications sector. Expert in leading cross-functional teams, optimizing operational processes, and implementing strategic initiatives to enhance service excellence. Adept at driving innovations in network dispatch and maintenance, with a strong focus on safety, quality, and employee development.
President-Dekalb County, Omega Psi Phi Incorporated. A leadership figure deeply rooted in community engagement, collaborating with local officials to enhance community well-being. Motivated by a passion for educational advancement, and actively supports initiatives such as scholarship awards, STEAM (Science, Technology, Engineering, Arts, and Mathematics) programs, mentorship opportunities, and campaigns aimed at combating illiteracy.
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