Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Timothy Roberts

Frederick,MD

Summary

Hardworking and passionate candidate with strong organizational and mechanical skills eager to secure entry-level Forklift Service Technician position. Ready to help team achieve company goals. Always eager to learn new skills and apply them to the job at hand in order to successfully complete any work asked of me by the company. Years of in shop and personal mechanical experience.

Overview

6
6
years of professional experience

Work History

Assistnant Store Manager (automotive)

Monro
05.2023 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.

Automotive Technician

Meineke Car Care
09.2022 - 05.2023
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

General Service Technician

Monro
11.2021 - 09.2022
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
04.2018 - 11.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

High School Diploma -

Broadneck High School
Annapolis, MD
05.2015

Skills

  • Competitor Monitoring
  • POS Systems
  • Supply Ordering
  • Store Merchandising
  • Preventive Maintenance
  • Repair Quotes
  • Hand and Power Tools
  • Heavy Lifting
  • Quality Assurance Inspections
  • Work Planning and Prioritization
  • Maintenance and Repairs
  • Auto and Engine Repair

Professional References

Reference 1

Name: Nick Lewis

Company Name: Tire Choice/ Monro 

Location: Mount Airy Maryland 

Job description/relationship: Past Store manger

Phone Number: 240-816-1677

May contact: Yes

Reference 2  

Name: Bailey Smith

Company name: Tire Choice/ Monro

Location: Mount Airy Maryland 

Job description/relationship: Current Coworker 

Phone number: 240-578-7989

May contact: Yes 

Reference 3

Name: Kevin Contreras 

Company: Napa Auto Parts 

Location: Mount Airy Maryland 

Job description/relationship: Past Coworker 

Phone Number: 301-944-4350

May Contact: Yes 

Reference 4 

Name: Christian Acevedo-Ruz

Company Name: Napa Auto Parts 

Location: Mount Airy Maryland 

Job description/relationship:  Past coworker 

Phone Number : 240-604-4160

May contact: Yes 

Reference 5

Name: Michael Roberts 

Company: Bob Bell Kia Nissan 

Location: Dundalk Maryland 

Job description/relationship: Past Coworker 

Phone Number: 443-591-0908

May contact: Yes 





Timeline

Assistnant Store Manager (automotive)

Monro
05.2023 - Current

Automotive Technician

Meineke Car Care
09.2022 - 05.2023

General Service Technician

Monro
11.2021 - 09.2022

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
04.2018 - 11.2021

High School Diploma -

Broadneck High School

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