Although I am early in my career, I bring a strong foundation built through competitive athletics, leadership, and hands-on experience in sports operations and customer-facing environments. As a collegiate hockey captain and athletic department intern at East Texas Baptist University, I developed a high standard for leadership, accountability, and performance in team settings. My experience also includes game-day operations, fan engagement, retail, and country club environments, where I consistently contributed in fast-paced, detail-driven roles. I thrive in high-energy, team-oriented environments and am driven to continue building my career in sports operations and athletic programming, where execution and leadership matter.
Work History
Pro shop Associate
Rinkside Sports
01.2021 - Current
Pro shop Associate provides retail support and customer service within the rink’s pro shop, assisting guests with skating equipment, apparel, and services. This role ensures a positive customer experience while maintaining organized inventory and supporting hockey-related needs.
Key responsibilities:
Greet and assist customers with selecting skates, apparel, and accessories
Provide basic skate fitting and sizing guidance
Operate point-of-sale (POS) system for purchases and transactions
Maintain, organize, clean, and make a visually appealing merchandise display
Restock inventory and assist with inventory counts
Answer customer questions regarding products and services
Handle returns, exchanges, and customer concerns professionally
Support opening and closing procedures of the pro shop
Country Club Staff
Seven Springs Golf and Country Club
01.2019 - 01.2021
Country Club Staff support daily operations by delivering exceptional service, maintaining facilities, and ensuring a high-quality experience for members and guests across all club amenities.
Key responsibilities:
Delivered exceptional member service in a fast-paced country club environment
Supported daily operations, including golf services and event setups
Maintained high standards of cleanliness and facility presentation
Collaborated with team members to ensure smooth and efficient operations
Adapted to multiple responsibilities to meet operational needs
Fan Entertainment staff member
Clearwater Threshers (Minor league baseball team)
01.2018 - 01.2019
Outgoing and high-energy Fan Entertainment staff member, engaging crowds, executing in-game promotions, and creating a fun, memorable experience for fans through interactive entertainment and strong teamwork.
Key responsibilities:
Engaged and energized crowds of 1,000+ fans through interactive games and contests
Created a fun, family-friendly atmosphere by interacting with fans of all ages and encouraging participation
Represented the organization professionally while maintaining high energy and enthusiasm throughout the event
Supported overall stadium operations to enhance guest experience and satisfaction
Responsible for cash sales and deposits daily
Education
BS - Sports Management
East Texas Baptist University
Marshall, TX
01-2026
Skills
Customer Service
Teamwork & Communication
Retail Sales & POS Systems
Time Management & Multitasking
Equipment Handling & Inventory
Goal-oriented mindset
Cash handling proficiency
Stock replenishment
POS system operation
Promotional events
Customer loyalty building
Timeline
Pro shop Associate
Rinkside Sports
01.2021 - Current
Country Club Staff
Seven Springs Golf and Country Club
01.2019 - 01.2021
Fan Entertainment staff member
Clearwater Threshers (Minor league baseball team)
01.2018 - 01.2019
BS - Sports Management
East Texas Baptist University
Achievements & Leadership
College Dean’s List
Volunteer Work in college, special needs camps & Sweden mission trip