Grayson James

Richmond,VA

Summary

Finance major with practical experience in financial reconciliation and customer relations. Skilled in managing point-of-sale transactions and maintaining compliance in high-volume environments, while consistently delivering exceptional service to clients.

Overview

years of professional experience

Work History

Pro Shop Associate

Auburn Hills Golf Club

05.2026 - Current

Delivered tailored customer service to club members and guests, fostering positive experiences while upholding course policies and optimizing scheduling workflows.
Managed daily pro shop and front desk operations, ensuring efficient tee-time scheduling, seamless customer check-ins, and accurate retail transactions.
Reconcile daily point-of-sale (POS) drawer totals and oversee inventory management for golf equipment and merchandise.

Fire Alarm Technician

Pavion

05.2024 - 08.2024

Executed system testing and installation of fire alarm equipment in municipal and educational facilities, ensuring compliance with safety regulations.
Conducted fault diagnostics and preventive maintenance to guarantee operational reliability and 100% adherence to safety codes.
Collaborated with cross-functional technical teams to achieve project milestones within deadlines, facilitating timely project completion.

Line Worker

Subway

01.2023 - 04.2023

Prepared ingredients while ensuring compliance with health, food safety, and sanitation guidelines.
Managed cash and card transactions, providing customer service during peak volume hours.
Prepared fresh ingredients for sandwich assembly according to standardized recipes.
Assembled customer orders quickly and accurately during peak hours.
Maintained cleanliness of workstations and dining areas throughout shifts.

Tech Helper

CTSI

05.2022 - 08.2022

Inspected and verified functionality of security camera networks and fire alarm systems, enhancing safety in public school districts.
Assisted senior engineers in troubleshooting hardware failures, contributing to regulatory safety compliance efforts.
Assisted technicians with routine maintenance and repairs on equipment.
Organized tools and supplies for efficient workflow in the workplace.
Supported team members by preparing work areas and ensuring cleanliness.

Front End Associate

Kroger

01.2021 - 08.2021

Processed customer checkouts accurately, ensuring balanced cash register transactions and enhancing customer trust.
Resolved customer queries to maintain service satisfaction and promote an organized checkout area.
Assisted customers in locating products and answering inquiries.
Maintained cleanliness and organization of checkout areas.
Operated cash registers and processed transactions accurately.

Education

Bachelor of Science - Finance

Radford University

05-2027

Skills

Finance & Administration: POS Systems, Cash Reconciliation, Inventory Management, Customer Relations
Technical & Compliance: System Diagnostics, Life Safety Systems, Fire Alarm Testing, Code Compliance
Core Competencies: Time Management, Cross-Functional Teamwork, Problem-Solving, Quality Control
Customer service
Inventory control
Cash handling

Time management
Equipment fitting
Promotional events
Store maintenance
Merchandise display
Retail operations

Timeline