Timothy Sanders
The Colony
Summary
Resourceful ATM Technician known for high productivity and efficient task completion. Specialize in troubleshooting, maintenance, and repair of complex machinery. Skilled in software configuration, hardware installation, and security compliance. Excel in problem-solving, communication, and time management to ensure optimal operation and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
ATM/Game Technician
Republic Amusements
Van Alstyne
03.2021 - Current
- Diagnosed technical issues using troubleshooting tools and equipment.
- Maintained and repaired arcade machines for optimal performance.
- Installed new gaming software and updated existing systems as needed.
- Maintained a clean work environment by adhering to safety regulations.
- Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.
- Ensured compliance with industry standards when installing new software or hardware components.
- Diagnosed and troubleshooted technical issues related to hardware, software, peripherals, games, and accessories.
ATM software and network Technitian
NCR Atleos/Cardtronics
Frisco
01.2017 - 02.2021
- Installed and configured network equipment for various client locations.
- Conducted routine maintenance on network systems to ensure optimal performance.
- Assisted with troubleshooting network issues and providing technical support.
- Collaborated with team members to implement system upgrades and improvements.
- Monitored network performance using specialized software tools and systems.
- Documented network configurations and changes for future reference.
- Trained new technicians on standard operating procedures and best practices.
- Resolved routing, wireless and other network-related issues.
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Read and understood network printouts to locate facility equipment.
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Maintained records of repairs, upgrades, installations and other maintenance activities.
- Collaborated with IT teams when necessary to ensure proper implementation of projects.
- Analyzed system logs to detect potential issues and prevent service outages.
- Deployed patches and updates for existing systems on a regular basis.
T-Mobile
IT Support Desk
Frisco
08.2014 - 01.2017
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
Education
The Colony High School
The Colony, TXSkills
- Hardware troubleshooting
- Software installation
- understanding of mechanical and electrical systems
- Equipment maintenance
- Hand tool proficiency
- Ability to read manual, guidelines, instructions
- Team collaboration
- Attention to detail
- Strong work ethic
- Self motivation
- Task prioritization
- Safety protocols
- Written communication
Timeline
ATM/Game Technician
Republic Amusements
03.2021 - Current
ATM software and network Technitian
NCR Atleos/Cardtronics
01.2017 - 02.2021
T-Mobile
IT Support Desk
08.2014 - 01.2017
The Colony High School