Samuel Koppel
Madison,OH
Summary
Professional technician prepared for this role with comprehensive experience in ATM maintenance and repair. Recognized for effective troubleshooting and ensuring consistent machine functionality. Valued for strong collaboration and adaptability in fast-paced environments. Reliable and detail-focused, with technical proficiency in hardware and software diagnostics.
Overview
3
3
years of professional experience
Work History
ATM Field Service Technician
Koppel Kash LLC
01.2022 - Current
- Reduced downtime by efficiently diagnosing and resolving hardware, software, and network-related problems.
- Improved ATM uptime by conducting routine preventive maintenance and timely repairs.
- Preserved positive relationships with clients through clear communication regarding expected timeframes for issue resolution.
- Assisted in new ATM installations, ensuring proper setup and seamless integration into existing systems.
- Expedited problem resolution through effective communication with helpdesk support teams.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Field Talent Staff
Chic-Fil-A
05.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted in the grand opening of new locations.
- Traveled around training new staff
- Conducted comprehensive out-of-state training sessions.
Fast Food Worker
Chick-fil-A
12.2021 - 11.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
HVAC
Auburn Career Center
Concord, OH06-2025
High School Diploma -
ASM Academy
05-2023
Skills
- Electrical troubleshooting
- Network connectivity
- Hardware installation
- System upgrades
- Diagnostic testing
- Field service operations
- Cash handling expertise
- Customer service
- Problem-solving
- Organizational skills
- Hand and power tool operation
- Hardware troubleshooting
Timeline
Field Talent Staff
Chic-Fil-A
05.2023 - 11.2023
ATM Field Service Technician
Koppel Kash LLC
01.2022 - Current
Fast Food Worker
Chick-fil-A
12.2021 - 11.2023
HVAC
Auburn Career Center
High School Diploma -
ASM Academy
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