Timothy Santos
Las Vegas
Summary
Hardworking bartender with four years of experience and more than five years in the service industry. Committed to creating exceptional guest experiences and making a loyal guest. Proficient in managing high volume crowds, adeptly handling tough situations, and contributing to cohesive teamwork to cultivate an efficient work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
WSKY BAR + GRILL (STADIUM)
Las Vegas, NV
10.2023 - Current
- Proficient in managing gaming drawers and providing cash outs including taxables.
- Enganged in a one-month seminar that covered excellent service, including alcohol tasting, wine tasting, and whiskey knowledge.
- Participated in a mock services to refine the skills in mastering steps of service and cocktail preparation.
- Always checking on guest to satisfy their needs, establishing rapport, and maintaining all request.
Bartender
SG Bar (PTS TAVERNS)
Las Vegas, NV
05.2025 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to coordinate timely service during peak hours, improving overall efficiency.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure product availability.
Bartender & Barback
GOLD COAST CASINO
Las Vegas, NV
01.2023 - 01.2025
- Supported bartenders by crafting cocktails, replenishing inventory, greeting customers, and preparing garnishes.
- Ensured the bar's cleanliness and upheld organization to maintain a consistently presentable environment.
- Aided cocktail waitresses in the service well by promptly preparing their drink orders
- Aided bartenders to expedite drink orders by fetching beers, sodas, and other beverages for them to help get orders out quicker.
Bartender, Server, & Keyholder
OUTBACK STEAKHOUSE
Las Vegas, NV
02.2021 - 11.2023
- Maintaining excellent service standards, managing cash drawers and transactions, while consistently ensuring customer satisfaction.
- Mastered over 10 specialty cocktails form the menu and proficiently crafting them to ensure a steady workflow.
- Given Employee of the Month award in recognition of exemplary work ethic and always providing collaborative teamwork with peers.
- Retained keyholder responsibilities by performing managerial duties, addressing customer issues, and providing leadership to the team.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NVSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Building rapport
- Handling objections
Accomplishments
- Earned Employee of The Month reward at Outback steakhouse for showing great teamwork, having outstanding work ethic, and maintaining the qualities of a good Outbacker.
- Received an iVIEW recognition letter at Gold Coast Casino for consistently maintaining a tidy bar, demonstrating flexibility in scheduling, and delivering outstanding customer service.
Certification
- Completed the Bartenders Local Union 165 twenty week course. Acquiring the Bartenders Pour Card.
Timeline
Bartender
SG Bar (PTS TAVERNS)
05.2025 - Current
Bartender
WSKY BAR + GRILL (STADIUM)
10.2023 - Current
Bartender & Barback
GOLD COAST CASINO
01.2023 - 01.2025
Bartender, Server, & Keyholder
OUTBACK STEAKHOUSE
02.2021 - 11.2023
High School Diploma -
Cimarron Memorial High School