Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
9
9
years of professional experience
Work History
Courier
Federal Express
11.2017 - Current
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Greeted recipients, delivered packages, and acquired proper signatures for all deliveries.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Worked AM/PM sort, unloading/loading cans. Ran the document sort. Helped work the deck.
Ran multiple routes efficiently as a swing driver.
Customer Service Associate
FedEx Office
04.2016 - 11.2017
Assisted customers in shipping out packages, as well as helping them locate their package if it was missing.
Helped customers complete their print jobs, made copies, brochures, posters, pamphlets, etc.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.