TIMOTHY SHIMELD

• Assisted customers with inquiries and product information effectively.
• Processed transactions accurately using point-of-sale systems.
• Resolved customer complaints through active listening and problem-solving.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

• Monitored and supervised customer's activities in store to detect signs of attempted theft.
• Actively involved in customer service and issue resolution with customers.
• Worked with management and law enforcement as a result of any loss of merchandise or suspected loss.
• Conducted regular inventory checks to identify discrepancies and potential losses.
• Monitored store areas to prevent theft and ensure safety compliance.
• Protected assets by maintaining store compliance with security schematics.

Replaced or repaired parts to complete daily work orders on vehicles.

Prepped cars for Painting Process.

• Performed repairs on damaged vehicle bodies using hand and power tools.
• Inspected vehicles for damage and assessed necessary repair work.
• Followed safety protocols while handling hazardous materials and tools.
• Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.

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• Documented service records for vehicles, maintaining accurate maintenance logs.
• Assisted fellow mechanics when necessary during complex repairs.
• Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
• Maintained garage safety protocols to meet regulatory and company expectations.
• Executed preventive and corrective maintenance on work trucks and other vehicles.
• Followed safety protocols while handling tools and machinery during repairs.