Dynamic professional with extensive experience in parts management and inventory control. Expertise in goal setting, team training, and supplier negotiations. Committed to enhancing operational processes and delivering exceptional customer service to drive business success.
Overview
34
34
years of professional experience
Work History
Parts Manager
Del Amo Motorsports of Orange County
Santa Ana, CA
10.2020 - Current
Managed inventory levels and ensured accuracy of parts stock for optimal operations.
Streamlined order processing procedures, enhancing efficiency in parts delivery.
Led team training initiatives on product knowledge and customer service excellence.
Developed relationships with suppliers to negotiate favorable terms and maintain quality standards.
Parts Manager
RideNow So Cal/North County House of Motorcycles
Vista, CA
02.2009 - 09.2020
Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Accessories Manager
Malcolm Smith Motorsports
Riverside, CA
11.2007 - 10.2008
Developed and implemented promotional strategies to enhance visibility of accessory offerings.
Led a team of sales associates to consistently exceed sales targets and deliver exceptional customer service.
Negotiated favorable terms with suppliers, securing high-quality products at competitive prices for increased profit margins.
Trained and mentored staff on best practices in customer service and product knowledge.
Accessories Manager/Parts Manager
Escondido Cycle Center
Escondido, CA
08.1992 - 11.2007
Oversaw inventory management for accessories, ensuring optimal stock levels and product availability.
Developed and implemented training programs for staff on product knowledge and customer service techniques.
Analyzed sales trends to identify new accessory opportunities, enhancing overall product offerings.
Collaborated with suppliers to negotiate pricing and manage supply chain logistics for accessory orders.