Timothy Smith
Allentown,PA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Store Manager
Zumiez
Whitehall, PA
06.2023 - Current
- Managed daily store operations and ensured a positive customer experience.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance product displays and profitability.
- Recruiting, interviewing, and hiring.
- Plan and execute seasonal floor sets.
- Plan and execute inventory scans.
- Conducted regular team meetings to foster communication and collaboration.
- Monitored sales performance and adjusted strategies as needed.
- Enforced company policies to maintain a safe and compliant work environment.
- Assisted in planning promotional events to drive customer engagement.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
William Allen High School
Allentown, PASkills
- Visual merchandising
- Inventory management
- Sales performance analysis
- Staff training
- Customer relationship management
- Time management
- Problem solving
- Conflict resolution
- Persuasive selling
- Store opening and closing
- Team leadership
- Revenue generation
Timeline
Store Manager
Zumiez
06.2023 - Current
William Allen High School