
Experienced professional qualified in route-based physical characteristics and rules, with a strong background in safely operating trains in compliance with FRA and Amtrak regulations. Demonstrated leadership as part of the safety committee at Amtrak in Toledo, OH focusing on safety compliance and effective communication within teams. Proven ability to provide excellent customer service while ensuring adherence to federal and host railroad regulations. Skilled in conflict resolution, de-escalation, problem-solving, and technical troubleshooting, contributing to the efficient operation of rail services.