Dedicated Train Conductor bringing many years of experience in the field and commitment to customer satisfaction. Excellent leadership, communication, and problem-solving skills. Looking for growth-oriented position.
Overview
8
8
years of professional experience
Work History
Passenger Conductor
Amtrak National Railroad
Washington, DC
09.2023 - Current
Ensured seamless support for passengers with disabilities when getting on and off trains.
Assisted in resolving customer complaints and ensuring passenger comfort during trips.
Generated detailed reports for train delays, accidents, and incidents.
Ensured compliance with all applicable railroad rules and regulations.
Received and followed directions from train dispatchers.
Freight Conductor
CSX Railroad
Baltimore, MD
11.2020 - 09.2023
Maintained records of freight cars, their cargo, and the route they traveled.
Coordinated with other members of the train crew to ensure timely departures and arrivals.
Adhered to federal regulations governing railroad operations including speed limits, track standards.
Followed strict safety protocols while operating switches and signals along the tracks.
Checked and verified freight car paperwork for accuracy.
Coupled railcars together in a secure manner to ensure safe transport.
Quality Inspector
Wallenius Wilhelmsen Logistics
Sparrows Point, MD
07.2020 - 05.2021
Attended regular meetings with management team members to discuss current status of quality control efforts.
Performed visual inspections of components for surface defects such as scratches, dents, burrs.
Investigated complaints regarding product quality and recommended changes in process or design to prevent recurrence.
Maintained accurate records of inspection results and corrective actions taken when necessary.
Monitored production process to ensure quality control standards are met at all times.
Field Training Officer
MGM National Harbor
Oxon Hill, MD
05.2016 - 04.2020
Demonstrated proper use of equipment, tools, and safety protocols to ensure safe working conditions.
Collaborated with other departments regarding best practices in order to maintain a high standard of excellence throughout the organization's operations.
Assisted in recruiting, interviewing, and selecting qualified personnel for field positions.
Instructed trainees on proper techniques for handling hazardous materials safely.
Ensured compliance with government regulations pertaining to health and safety standards within the workplace.
Armed Special Police Officer
Tactical Security Services
Washington, DC
02.2016 - 11.2016
Enforced laws and ordinances on the property as necessary.
Conducted searches for prohibited items such as weapons, drugs and explosives.
Utilized specialized equipment such as radios, batons, handcuffs, firearms, when needed.
Assisted in developing strategies to reduce crime in assigned area.
Prepared detailed incident reports documenting all investigative steps taken during an investigation.
Developed positive working relationships with local businesses and residents.
Interacted with community members regarding concerns about safety issues or criminal activity.