Timothy Spalding
Walnut Creek,CA
Summary
Insurance professional with 20+ years in life insurance, account management, and route sales, delivering needs-based solutions, lead generation, client relationship management, and revenue growth through trusted consultations and effective follow-up.
Overview
33
33
years of professional experience
Work History
Life Insurance Agent/Financial Advisor
Symmetry Financial and Selectquote Insurance
Martinez, CA
04.2009 - 03.2023
- Conducted client consultations to assess coverage needs and recommend suitable life insurance solutions.
- Presented policy options clearly, addressing objections and guiding prospects through enrollment decisions.
- Generated qualified leads through networking, referrals, and outreach follow-up.
- Completed applications accurately and coordinated required documentation for underwriting review.
- Followed up with prospects to answer questions, build trust, and advance sales conversations.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Account Manager
De La Rue Cash Systems
Concord, CA
04.2000 - 08.2009
- Managed key customer relationships, aligning cash systems solutions with operational requirements and service expectations.
- Negotiated service terms and support plans, balancing client needs with business objectives.
- Coordinated cross-functional teams to resolve issues, accelerate delivery, and maintain account continuity.
- Monitored contract compliance, ensuring accurate execution of pricing, service levels, and commitments.
- Analyzed account performance trends, identifying risks and opportunities for retention and growth.
- Maintained detailed account records, supporting forecasting, renewals, and informed decision-making.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Route Sales Representative
Kilpatricks Bakeries
Oakland, CA
01.1990 - 03.2000
- Managed bakery delivery route, ensuring timely product placement at customer locations.
- Collected orders accurately and adjusted deliveries to match customer demand.
- Built strong customer relationships through responsive service and dependable order fulfillment.
- Restocked retail displays and rotated product to maintain freshness standards.
- Balanced cash, invoices, and paperwork with consistent attention to detail.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Displayed products properly at customer sites and according to company specifications and policies.
Warehouse Forklift Operator/Supervisor
J & R Warehouse and Distribution Company
Hayward, CA
01.1994 - 11.1999
- Operated forklift equipment to load, unload, and move palletized inventory safely across warehouse zones.
- Verified shipment contents against manifests to maintain accurate receiving and outbound orders.
- Stacked and organized materials in designated locations to optimize storage space and accessibility.
- Inspected equipment before shifts and reported maintenance issues to support safe daily operations.
- Coordinated with dock staff to keep freight moving efficiently through loading and staging areas.
- Followed warehouse safety procedures to reduce handling errors and protect personnel and product.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Education
No Degree - General Studies
Diablo Valley College
Pleasant Hill, CASkills
- Insurance product expertise
- Insurance policy sales
- Needs assessment
- Client account management
- Revenue growth
- Product bundling
- Lead generation
- Referral generation
- Client relationship management
- Building relationships
- Customer support
- Underwriter collaboration
Timeline
Life Insurance Agent/Financial Advisor
Symmetry Financial and Selectquote Insurance
04.2009 - 03.2023
Account Manager
De La Rue Cash Systems
04.2000 - 08.2009
Warehouse Forklift Operator/Supervisor
J & R Warehouse and Distribution Company
01.1994 - 11.1999
Route Sales Representative
Kilpatricks Bakeries
01.1990 - 03.2000
No Degree - General Studies
Diablo Valley College