Timothy Spurgeon
Bargersville,IN
Summary
I have 15 years of tractor trailer experience.i also have general mechanic knowledge on auto and some semi maintenance and repair as well as tire service. I have limited computer knowledge but have great customer service skills.
Overview
18
18
years of professional experience
Work History
Owner
Spurgeon Automotive And Tire
06.2017 - 08.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Service Manager
Zoom Tire And Auto
02.2013 - 06.2017
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Service Advisor
Troy Truck And Tire
09.2011 - 02.2013
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Class A CDL Driver
Tim Huddleston Truckkng
04.2008 - 09.2011
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Class A CDL Driver/Owner
Spurgeon Transport
09.2003 - 04.2008
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
Class A CDL Driver
Mann Transportation
07.2001 - 09.2003
Education
Graduate - Truck And Bus Driving
C1 Truck Driving School
Indianapolis, IN05.2024
Diploma - General Studies
Emmerich Manual High School
Indianapolis, IN06.1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
Spurgeon Automotive And Tire
06.2017 - 08.2019
Service Manager
Zoom Tire And Auto
02.2013 - 06.2017
Service Advisor
Troy Truck And Tire
09.2011 - 02.2013
Class A CDL Driver
Tim Huddleston Truckkng
04.2008 - 09.2011
Class A CDL Driver/Owner
Spurgeon Transport
09.2003 - 04.2008
Class A CDL Driver
Mann Transportation
07.2001 - 09.2003
Graduate - Truck And Bus Driving
C1 Truck Driving School
Diploma - General Studies
Emmerich Manual High School
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