Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Starling

STATESBORO,GA

Summary

Skilled individual with 14 years of experience in the optical industry and thorough understanding of eyewear, lenses and ophthalmic products. Assesses individual customer preferences to deliver optimal solutions. Exceeds service expectations by cultivating meaningful individual relationships and passionately addressing customer concerns.

Overview

14
14
years of professional experience
2
2
Certification

Work History

Licensed Dispensing Optician/Manager

Vision Source Professional Eye Care Of Statesboro
02.2018 - Current
  • Filed claims with vision insurance companies to garner payment for optical services.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Licensed Dispensing Optician

Sam's Club
08.2014 - 02.2018
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Licensed Dispensing Optician

Walmart Vision Center
03.2013 - 07.2014
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Accomplished multiple tasks within established timeframes.

Licensed Dispensing Optician

Vision Source Professional Eye Care Of Statesboro
10.2009 - 03.2013
  • Confirmed quality control standards were met for all eyewear.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.

Education

Bachelor of Arts - Business

Georgia Southern University
Statesboro, GA
05.2026

Associate of Applied Science - Opticianry

Ogeechee Technical College
Statesboro, GA
05.2010

Skills

  • Corrective Lens Options
  • Employee Training and Development
  • Eyewear Trends
  • Retail Sales
  • Attention to Detail
  • Student Optician Training Supervision
  • Analytical Thinking
  • Administrative Functions
  • Expense Tracking
  • Sales Techniques

Certification

ABO Certified

NCLE Certified

Timeline

Licensed Dispensing Optician/Manager

Vision Source Professional Eye Care Of Statesboro
02.2018 - Current

Licensed Dispensing Optician

Sam's Club
08.2014 - 02.2018

Licensed Dispensing Optician

Walmart Vision Center
03.2013 - 07.2014

Licensed Dispensing Optician

Vision Source Professional Eye Care Of Statesboro
10.2009 - 03.2013

Bachelor of Arts - Business

Georgia Southern University

Associate of Applied Science - Opticianry

Ogeechee Technical College

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Timothy Starling